Appointment Scheduling Inbound Calls

Thomas Conteh

************@*****.***

347-***-****

Experience

Valor Global, 04/2021 - current

Inbound Telesales

Receive inbound calls from customers inquiring about infomercial ads

Use the information gathered to recommend products or services that best meet the customer's needs

Healthcare

Answering phones to respond to all inquiries made by patients, vendors, insurance companies and other medical facilities

Screening and routing patient calls to other departments efficiently, insuring accurate registration, appointment scheduling and follow-up appointment scheduling in database.

Solutions Staffing Temp Agency, 03/2018 - 07/2018

Total Wine & More: Stocker

Stock shelves

Rainforest Cafe - Tempe, AZ

Dishwasher, 12/2015 - 03/2016

Circle K - Sacramento, CA Cashier, 02/2014 - 09/2014

Received and processed payments for services and products

Managed stocking and inventory

Handled daily cleaning schedules of location

Education

University of Phoenix

Bachelor of Science: Business

01/2021 – 03/2026

University of Advancing Technology - Tempe, AZ

9/2015 - 05/2017

Coursework Studied: Beginning Web Design, Intro to Programming, Communication in Technology, Thinking Strategies, Concept to Marketing PROJECTS

• Designed, developed and presented Athletic Apparel Website,

http://students.uat.edu/thoconte/index.html

HIGHLIGHTS

●JavaScript

● HTML

● Eclipse EDUCATION

●CSS

●Java

●Python

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