Customer Service Front Desk
Resume:
Arielle Jenkins
Chicago, IL *****
*****************@*****.***
Professional Summary
My objective is to bring my skills to the table such as communicating and being a team leader.I am open to learning new skills,accepting new changes and challenges.I am a good worker I enjoy every job that I have had in the past three years I’m motivated, consistent and a lovable peoples person I’m currently looking for a sit down office job to continue my experince . I look to obtain an entry-level position for opportunities and growth
Authorized to work in the US for any employer
Work Experience
Shuttle Driver
ABM Industries Inc.-Rosemont, IL
February 2023 to Present
• Safely transport rental cars to and from designated locations, adhering to all traffic laws and regulations Security Officer/Supervisor
Allied Universal-Buffalo Grove, IL
April 2021 to Present
• Supervised a team of XX security officers, ensuring adherence to company policies and procedures
• Conducted regular inspections of assigned areas to identify potential security risks and implement corrective measures
• Collaborated with management to develop and enforce security protocols, enhancing the safety and protection of personnel and assets
1st Shift Manager
Motel 6 / Studio 6-Rolling Meadows, IL
September 2018 to Present
I started as a guest service representative front desk my duties here are checking guests in/out also keeping the lobby clean and other responsibilities that are assigned. from there I was promoted to 1st shift manager
Broker Associate
HealthPlanOne
September 2022 to December 2022
This was an seasonal position where I work from home and healthcare brokerage Call Center Representative
Familia Dental-Rolling Meadows, IL
March 2019 to July 2021
• Handled a high volume of inbound customer calls, averaging 100-150 calls per day
• Provided excellent customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction
Insurance Agent
BroadPath Healthcare Solutions-Tucson, AZ
November 2020 to March 2021
My job position was an insurance agent supervisor, helping members with payments and any medical bills or questions they may have had
• Built strong relationships with clients by delivering exceptional customer service and promptly addressing their inquiries or concerns
Sales
Cutco - Palitine
June 2016 to August 2016
I was a sales person in this position I was selling kitchen tools and graden tools this job was also door to door commission .
Customer Service
Paramount Staffing, Inc
May 2016 to August 2016
My position at this job was an appointment setter. I was an customer service rep making special event appointments for different dealerships.
Education
Criminal Justice (Bachelor's degree)
South University-Savannah-Savannah, GA
September 2021 to Present
Diploma
Schaumburg High School
Skills
• Call Center
• Customer Service (8 years)
• Windows
• Communication skills
• Typing
• Data entry
• Guest services
• iOS
• Microsoft Excel
• Microsoft Word
• Security
• Front desk
• English
• Low voltage
• Hotel experience
• Guest Services
• Time management
• Customer service
• Microsoft Powerpoint
• Organizational skills
• Shift management
• Front Desk
• Loss prevention
• Customer Support
Certifications and Licenses
Driver's License
Class D Security
Guard Card
Armed Security License
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