Patient Care Case Management

HANEY VANTELLA

*********@***.*** 818-***-****

WORK HISTORY

Private Duty LVN at Aveanna Heathcare

August 2022 - March 2025 (3 Years)

· Improved patient outcomes by providing individualized care and closely monitoring their progress. · Enhanced patient safety by diligently following medical protocols and administering medications accurately. · Developed customized care plans for patients, resulting in increased satisfaction and comfort levels. · Collaborated with interdisciplinary healthcare teams to ensure optimal patient care and treatment efficacy. · Provided emotional support to patients and families, fostering a compassionate environment for healing. · Educated patients on self-care techniques, promoting independence and improved quality of life. · Maintained accurate and detailed patient records, ensuring timely communication of pertinent information to other healthcare providers.

LVN UM Coordinator, ProviderAppeals and Grievances at HealthNet Of California October 2009 - December 2021 (12.5 Years)

· Achieved timely resolution of complex claims cases by collaborating with medical professionals and legal teams. · Improved customer satisfaction levels by providing clear communication and prompt resolution of claim inquiries. · Maintained compliance with industry regulations and company policies while adjudicating health insurance claims. · Reduced error rates in claims adjudication through meticulous attention to detail and thorough documentation revi LVN Case Manager at Carelevel

Management May 2004 - December 2007 (4

Years) · Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams. · Reduced hospital readmission rates through effective case management and patient education on self-care techniques. · Optimized resource utilization by identifying opportunities for cost containment while maintaining quality of care. · Improved patient satisfaction scores by providing timely follow-ups and addressing concerns promptly. EDUCATION

Santa Monica College - Associate Degree

Graduated 1986-01-01

Nursing Practice

SKILLS

Case Management, To complete

Social Work, To complete

Claim Processing, To complete

Communication, To complete

Customer Satisfaction, To complete

Leadership, To complete

Healing, To complete

Health Care, To complete

Health Policies, To complete

Patient Education, To complete

Nursing Home Care, To complete

Certified Nurse Practitioner, To complete

Attention To Detail, To complete

Hardworking And Dedicated, To complete

Self Motivation, To complete

Receptive, To complete

LANGUAGES

English, Native/Bilingual

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