Customer Service High School

Aleah Wylie

Brooklyn Center, MN ***********@*****.*** 763-***-****

Summary

Compassionate and motivated student with experience in healthcare, education, and customer service. Skilled in building relationships, adapting to new challenges, and leading with empathy and teamwork. Strong communicator with a passion for helping others and creating positive experiences.

Education

Minnesota State University, Mankato – Mankato, MN

Public Health, August 2024 – Present

Minnesota North Itasca – Grand Rapids, MN

Dentistry, Graduated May 2025

Osseo Senior High School – Osseo, MN

High School Diploma, Class of 2023

Experience

DSP (Direct Support Professional)

RISE Services, Inc. • Minneapolis, MN May 2025 – August 2025 Supported individuals with disabilities in daily activities and skill development Promoted independence, inclusion, and personal growth Summer School Teacher

arts.org • Minneapolis, MN May 2024 – August 2024 Designed and implemented lesson plans and engaging activities Encouraged creativity, learning, and student participation PCA (Personal Care Assistant)

CustomCARE, LLC. • Edina, MN May 2024 – August 2024 Assisted clients with personal care and household tasks Provided compassionate support to improve quality of life CNA (Certified Nursing Assistant)

Pillars of Grand Rapids • Grand Rapids, MI August 2023 – March 2024 Delivered daily care and support for residents’ health needs Ensured comfort, safety, and emotional well-being

Dietary Aide

Havenwood of Maple Grove • Maple Grove, MN February 2023 – August 2023 Prepared and served meals for senior residents

Maintained a clean, organized dining area and assisted with orders and deliveries Built meaningful relationships with residents through daily interactions Host

Applebee’s • New Hope, MN January 2022 – May 2022 Greeted and seated guests, managed reservations, and supported staff flow Delivered excellent customer service in a fast-paced environment Dietary Aide

Ebenezer • Brooklyn Center, MN January 2021 – December 2021 Assisted in meal prep and service for senior residents Ensured sanitary and efficient dining operations

Receptionist

Trust Home Health • Brooklyn Center, MN February 2020 – January 2021 Scheduled certified staff for home health visits and assignments Supported office operations through calls, paperwork, and background checks Freddy’s Custard & Steakburger

Team Member 7 months

Assisted with food prep, cash handling, and customer orders Maintained high standards of service and cleanliness St. Therese

Food Prep & Serving 6 months

Prepared meals and assisted in serving residents

Ensured dietary guidelines were followed

The Sanctuary of BC

Culinary Assistant 8 months

Supported kitchen staff with food preparation and organization Contributed to smooth daily dining operations

Skills

Leadership & teamwork Customer service & communication Adaptability & problem- solving Healthcare support & patient care Meal preparation & food service Lesson planning & activity coordination

Accomplishments & Awards

AVID Scholar of the Year • Track & Field Personal Bests • Honor Roll • Problem-Solving Recognition • Organizational Award for efficiency improvements Reference

Royce Winford

********@****.***********.***

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