Customer Service Associate

Tykuan Gales

**** ******* ***., ************, **, 19143 215-***-**** *********@*****.***

EDUCATION

Performance Learning Center – Philadelphia, Pa

Graduation Date – 06/2017

SUMMARY OF QUALIFICATIONS

● Fast Learner

● Dedicated

● Team Player

● Customer Service Oriented

● Pallet Jack Experience (Electric And Manual)

● Forklift Experience

● Cash Register

● Retail

● Attended Job Corps For Material Handling Experience And Forklift WORK EXPERIENCE

Service Associate, Giant Food Store, 05/2015 - 03/2016

● Welcomed customers as they enter the supermarket

● Provided customers with information on daily deals and discounts

● Assisted customers in finding their choice of items or escort them to the right shelves

● Guided customers throughout the shopping process

● Ensured that any damaged or expired products are reported and removed from shelves Crew Member, Little Caesars, 10/2014 – 05/2015

● Maintained high standards of customers service during high-volume, fast-paced operations

● Communicated clearly and positively with coworkers and management

● Mastered point-of-service computer system for automated order taking

● Handled currency and credit transactions quickly and accurately

● Followed procedures for sale food preparation, assembly, and presentation Overnight Remodel Associate, Walmart, 07/2017 - 09/2017

● Prioritized and accomplished wide range of tasks each shift.

● Worked collaboratively in team environment.

● Prepared merchandise for sales floor

● Maintained adherence to all company protocols

● Kept work area clean and neat at all times

Delivery Driver, Cyrten Logistics 07/2019-03/2020

● Handle, Organize, and secure packages with the utmost care.

● Accomplish a 100% on time delivery rate within strict time constraints.

● Verify each delivery against shipping instructions before delivering to customers.

● Obey traffic laws and follow established traffic and transportation procedures.

● Pre-check and maintain vehicle to ensure that it will remain in ideal condition to complete the deliveries

● Document complete and appropriate records regarding the courier packages, milage, and miscellaneous expenses.

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