Event Coordinator Restaurant Group

Rhina Priscilla Flores

New York, New York l 516-***-**** l *****.*********@*****.***

PROFESSIONAL EXPERIENCE

Poll Restaurant Group Dec. 2021 – Dec. 2023

Director of Event Sales – Hendrick's, Roslyn NY

• Maintained highest level of service and professionalism when interacting with high profile clients

• Executed all aspects of contracts, payments, floor plans and menu selections for events

• Collaborated with all vendors and companies for off-site catering needs

• Provided foh and boh support as needed for GM/Host coverage

• Created floor plans and assigned server sections as needed

• Responsible for all event staff scheduling, payroll & on-boarding

• Held weekly Banquet meetings with Executive Chefs & Maitre’Ds to ensure all aspects of event coordination

• Held meetings with internal teams to manage long term projects and planning of staffing, food costs, liquor costs for events

Rainbow Room Rockefeller Center Oct. 2019 – Dec. 2021

Dining Club Lead Host, Event Coordinator

• Greeted all members/member guests by name and called elevators at time of arrival

• Updated reservations on OpenTable accordingly and processed monthly membership statements

• Used radio headset to collaborate with all foh/boh staff regarding changing reservations or event specifications

• Provided assistance and coverage for all events (corporate events, weddings, mitvahs, holiday parties)

• Arranged floor plans, assigned server sections, noted special requests and notified kitchen

TAO Restaurant Group Jun. 2018 – Sept. 2019

Lead Host

• Created weekly host schedules, assigned shifts and supervised all opening/closing duties

• Created floor plans, assigned server sections and collaborated with managers to accommodate walk-ins

• Provided coat check services and checked luggage for all patrons

• Handled cash management and processed all payments for take-out orders

Davio’s Northern Italian Steakhouse Jan. 2016 – Aug. 2018

Server

• Entered all food and beverage orders on POS system

• Notified managers and kitchen of any special occasions, food requests and/or allergies

• Served all food and beverage in accordance with restaurant protocol

• Assisted in proper table set up and break down for large reservations

Angelina’s Restaurant Jan. 2015 – Jun. 2016

Server

• Processed all food and beverage orders via POS system

• Collaborated with servers and bussers for large events held at location

• Paid out tips to all bussers at the end of every shift

• Served all food and beverage in timely manner to ensure high turnover

EDUCATION Berkeley College Accelerated Program, B.A. Communications/ M.B.A.–In Progress

ADDITIONAL SKILLS Fluent in Spanish, EPIC, QuickBooks, Microsoft Office Suite, Google Suite, WorkSpeed, Concur, HCI Travel, SumTotal Expenses, Social Media Outlets, Tripleseat, OpenTable, MICROS, ADP

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