Information Technology Project Management

Sai Deepshikha Ganesh

+1-508-***-**** *******@***.*** https://www.linkedin.com/in/sai-deepshikha

EDUCATION

Worcester Polytechnic Institute, Worcester, USA Worcester, MA Master of Science in Information Technology, 3.8/4.0 August 2023 – May 2025 MS Ramaiah Institute of Technology, India Bengaluru, India Bachelor of Engineering, 3.0/4.0 August 2018 – July 2022 SUMMARY

Data-driven and detail-oriented Master’s student in Information Technology with experience in marketing data analysis, system configuration, and process optimization. Skilled in Salesforce campaign management, workflow automation, and performance reporting. Adept at collaborating with technical and marketing teams to enhance engagement systems, ensure data integrity, and deliver insights that improve campaign effectiveness. SKILLS

Systems & CRM Tools: Salesforce, Mendix, Data Flow Diagrams (DFD), CRM Management, Workflow Automation, Email Campaign Analytics Data & Analytics: Tableau, Power BI, Excel (PivotTables, Power Query, DAX), SQL Programming: Python (pandas, NumPy, Seaborn), C

Project Management: Agile, Stakeholder Communication, Cross-Functional Coordination Marketing & Reporting: Data Segmentation, Campaign Reporting, KPI Analysis, Documentation, Process Improvement Collaboration & Project Management: Agile, Cross-functional Communication, Stakeholder Coordination EXPERIENCE

Graduate Student Ambassador – WPI Business School, Worcester, MA: August 2024 – December 2024

Enhanced 10+ course modules as part of the WPI Business School’s curriculum development initiative by integrating current academic and industry trends.

Provided academic support to 30+ graduate students through tutoring, mentoring, and facilitating study sessions to improve academic performance.

Coordinated and participated in 6+ departmental events, seminars, and workshops, fostering student engagement and strengthening the learning environment.

Collaborated with communications and operations teams to support data-driven events and campaign planning through Excel and Tableau reporting.

Maintained performance dashboards and reports to enhance outreach and engagement analytics, aligning communication systems with strategic goals. Graduate Assistant – Business Week, WPI Business School, Worcester, MA: August 2023 - December 2024

Enhanced student data tracking system using Excel tools (Pivot Tables, VLOOKUP), boosting data clarity by 30% and reducing processing time by 20%.

Streamlined data reporting processes, reducing retrieval time by 25% and supporting strategic initiatives.

Collaborated with cross-functional teams to ensure 100% data accuracy, driving improved decision-making for the Business School.

Assisted in configuring internal communication platforms and provided Tier 2 technical support to improve user access and experience. Data Science & Business Intelligence Intern - AINE AI, India: May 2022 - October 2022

Built interactive Tableau dashboards that influenced over $500K in business decisions.

Utilized time series analysis and Excel (DAX, Power Query) to improve pricing strategy and maintain 99% data accuracy.

Delivered visualizations supporting KPIs and business intelligence, improving financial reporting by 20%.

Streamlined data extraction from multiple sources, reducing the time for report generation by 30%. Data Analytics Consulting Virtual internship — Forage, India: November 2022 - June 2023

Conducted data quality analysis, improving data processing accuracy by 15%.

Developed complex visualizations and presented insights that resulted in a 10% improvement in stakeholder decision-making.

Partnered with business and tech teams to automate data workflows and improve campaign reporting accuracy by 25%.

Supported marketing and sales teams with data insights that informed promotional strategy and audience segmentation. PROJECTS

Business Intelligence Dashboard Development – U.S. Bureau of Transportation Statistics [Tableau Excel] September 2024 - December 2024 WPI MIS 584 Business Intelligence

Developed 2 interactive Tableau dashboards for BTS to analyze over 100,000+ records of flight cancellations and customer satisfaction data.

Integrated fragmented datasets using BI architecture (ETL, warehousing, visualization), improving reporting efficiency by 40%.

Enabled data-driven decisions for 150+ stakeholders by providing actionable insights through real-time, user-friendly dashboards. NICU Parent Education Platform – Mendix Prototype Development [Mendix] January 2025– May 2025 WPI MIS 573 System Design and Development

Co-created a Mendix web app providing critical educational content to parents of NICU babies in war-affected Ukraine.

Implemented 3 core modules (Home, Discover, Bookmarks) with a 3-tier architecture and role-based permissions to enhance usability and security.

Validated system usability through 5+ scenario-based tests, achieving 100% task success rate during stakeholder evaluations. Joynt Way – Community-Based Rideshare App [Figma] August 2023 – December 2024 WPI MIS 500 Innovating with Information Systems

Designed a ride-sharing app prototype focused on sustainability and affordability for college students.

Defined 20+ functional requirements through user interviews and feasibility analysis.

Conducted cost and ROI analysis to assess market viability and investment potential.

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