Administrative Assistant Manager
Resume:
Pamela K. Cargill
********@*********.*** • 405-***-****
CAREER OBJECTIVE
To continue pursuing a business-oriented career, utilizing my previous professional experience as well as community volunteer work. EXPERIENCE
Specialized Physical Therapy, Oklahoma City, OK
Office Manager, November 2024 – January 2025
• Temporary position to schedule patient visits, process payments, and act as liaison between patients and insurance to coordinate and document coverage
Hiltgen & Brewer, P.C. – Oklahoma City, OK
Contract Position as Legal Secretary, August 2024 – September 2024
• Temporary coverage for worker’s compensation attorney while paralegal was on leave Epworth Villa – Oklahoma City, OK
Move-in Coordinator/Administrative Assistant for Independent Living, December 2023 – July 2024 Quail Ridge Assisted Living – Oklahoma City, OK
Executive Assistant to the Director, November 2021 – November 2023
• Meet with resident’s families to plan level of care
• Process Long-Term Care insurance for the residents
• Coordinate medical appointments, transportation requests, nurse’s schedules and medication deliveries (via internal electronic management system)
• Track, receive, and document all FedEx, UPS, and pharmacy deliveries
• Schedule appointments for the director and all other management-level staff
• Answer phones and respond to all requests
• Log all maintenance requests from resident
• Issue access fobs and name badges for employees
• Keep daily log of all resident’s daily activity (on/off premises)
• Respond to all daily emails from Managers
J.Jill (a women’s clothing boutique) – Edmond, OK
Sales Associate, November 2020 – November 2021
Neighborhood Services Corporation – Edmond, OK
Community Association Manager, November 2019 – August 2020
• Manage 20 – 25 individual homeowners association accounts o Maintain budgeting, invoicing and collections
o Attend association meetings and manage member/association relations o Communicate daily with board members, vendors and homeowners o Process maintenance requests and maintain insurance coverage for each individual association Thompson & Winton, PLLC – Edmond, OK
Collections Manager, November 2016 – November 2019
• Manage collections and correspondence with all homeowners association clients o Track and manage payment schedules for all association’s dues o Work with property management companies (when necessary) to facilitate any unpaid dues o Negotiate options for payment plans between homeowners and represented associations o Present and coordinate approval with association board o Provide regular updates to association board and attorney regarding status of collections and any outstanding plans
• Prepare legal documents for court, docket calendar events, assist with monthly billing and filing at the courthouse B.C. Clark Jewelers – Oklahoma City, OK
Sales Associate, 2015/2016 Holiday Season
• Assist customers with purchases
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Brown & Brown of Central Oklahoma – Oklahoma City, OK Administrative Assistant, December 2014 – August 2015
• Record daily checks in excel, manage deposits, and posting to appropriate client in TAM
• Open and process daily mail to include date stamp and scan to appropriate CSR
• Answer phones and direct calls to appropriate personnel
• Order office supplies and oversaw maintenance of printers, copiers and postage machine
• Maintain agency and employee licensing renewals
• Order loss runs for producers and assist with various projects
• Maintain daily tape backup for office files by running Close Day and Night Utilities Colonial Center Ltd. – Oklahoma City, OK
Administrative Assistant, September 2014 – October 2014
• Answer phones, process daily mail and filing, log weekly rental deposits (storage units, boat slips and rentals)
• Reconcile monthly employee receipts and balance several business and personal accounts Talbots (a women’s clothing boutique) – Oklahoma City, OK Key Holder/Assistant Manager, May 2014 – August 2014
• Main duties include opening and closing the store, counting registers and making daily deposits, assisting customers on the sales floor, assisting with floor displays, processing daily Fed-Ex shipments and approving weekly payroll Pirates Alley – Oklahoma City, OK
Sales Associate, August 2013 – January 2014
• Assist customers with framing design and project needs Midlands Management Corporation – Oklahoma City, OK Administrative Assistant, October 2009 – October 2011
• Open and process daily mail, FedEx and UPS packages
• Fille in as corporate receptionist when needed
• Post daily incoming checks for accounting department
• Log all faxes and return receipts for certified mail
• Order office supplies for both the Oklahoma City and Texas offices
• Assist with special projects for the Property and Casualty Department as needed Jani King of Oklahoma – Oklahoma City, OK
Executive Assistant to the Regional Director, January 2009 – July 2009
• Schedule appointments
• Maintain office files
• Set up new business accounts
• Type all franchise proposals for prospective franchise owners
• Open and process daily mail and assist with managing collections Talbots (a women’s clothing boutique) – Oklahoma City, OK Sales Representative, January 2006 – December 2008 C.L Frates and Company – Oklahoma City, OK
Office Assistant and Receptionist, January 2003 – January 2006
• Physician’s Liability Insurance Company (PLICO), a division of C.L. Frates and Company, became a branch of the Oklahoma State Medical Association and went out on its own. At that time, I became an employee of PLICO as a Receptionist and, within 6 months, became an Administrative Assistant for the Underwriting Department. Churchill-Brown Realtors – Oklahoma City, OK
Office Administrator and Receptionist, January 2002 – January 2003
• Assist with the responsibilities handled by the MLS Coordinator and Relocation Director for the Oklahoma City and Edmond offices
EDUCATION
University of Oklahoma - Norman, OK
Area of concentration: Business Administration – Management and Marketing Heritage Hall High School – Oklahoma City
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