Information Security Data Entry
Resume:
Las Vegs, NV ***** Maximus Richard
Jansen
**************@*****.***
Information Security Analyst/Remote Data Entry
Multitalented technology Analyst with more than 10 years in technical support for Information Security. Delivers top notch client assistance with exceptional communication skills. Known for delivering solutions in high demand high paced environments.
Combine highly developed communication ability with strong customer focus to deliver detailed results. Devises creative solutions reaching into vast knowledge of networks and operations to find solutions quickly. Builds excellent rapport with leaders and executives. Trusted technology advisor.
• Microsoft SQL Server,
MySQL
• ColdFusion Markup Language,
Standard ML, Shell Scripting
• LAN, VPN, DSL, Cable
• Attention to Detail
• Linux, Windows XP,
Windows Server, Windows
Vista, Windows
• Backups
• Active Directory
• Proficient and Efficient
• MS Office
• Windows Sharepoint Services,
Open Office
• VMware, Parallels, VirtualBox
• 75 wpm with accuracy
Professional Performance
Akamai Partners, Las Vegas, NV 2015–Present
Develops technologies, products, and initiatives to advance how people work and live. SENIOR TECHNICIAN / AREA COORDINATOR
Partner with Leadership Troubleshooting Teamwork Timely Resolutions Process Improvement Lead Technician for production operations, equipment, process, and training. Coordinates daily activities of technicians including achieving goals, metrics, and preventative maintenance to maximize output. Partners with module engineers with new tool qualifications and new process development. Performs Quality Assurance inspections using Applied Materials Aera and KLA Tencor tools. Collects and evaluates operating data to conduct on-line equipment adjustment to ensure process optimization. Delivers process improvement and maintains training gaps, and assess staffing issues.
Executed a chip loaner program within 3 months for the operations department that required developing a database of chip serial numbers to monitor delivery of one chip per employee every 12 months. Received high marks from management for quality outcomes and speed of execution.
Expert in 3 of 5 modules with deep understanding of process intricacies when most technicians stay in 1 module.
Delivered cost savings by proposing purchasing a space saving cost effective tool to manage basic operations in lieu of using a more complex expensive tool for production.
Selected to Defect Root Investigation Team to deliver operations process improvements from detected patterns.
Requested by Management to review operations productivity of the night shift and detected multiple anomalies that resulted in significant increases in productivity of the module. Education
B.S, Communication, California State Polytechnic University, Pomona, CA
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