Kiara Mendia
Mesa, AZ *****
*****.******@******.***
Willing to relocate: Anywhere
Work Experience
Business Development Agent
Camping World-Mesa, AZ
October 2024 to Present
Identifying and pursuing new business opportunities. This involves market research, lead generation, and identifying potential clients.
Building and maintaining client relationships. This involves nurturing existing relationships and developing new ones to secure long-term partnerships. Making at minimum 100 per day
Setting appointments for internet, phone and walk in leads. Connecting customers with appropriate salespeople on my team. Medical Receptionist
INTERNAL MEDICINE OF ARIZONA-Phoenix, AZ
November 2023 to Present
• Managed front desk operations, including greeting patients, scheduling appointments, and answering phone calls
• Verified patient insurance information and collected co-pays and payments for services rendered
• Maintained accurate electronic medical records (EMR) by updating patient demographics and medical history
• Scheduled laboratory tests, radiology exams, and specialist appointments as per physician's orders Crew Leader
Target/ Starbucks-Phoenix, AZ
March 2020 to November 2023
• Developed and implemented new training program for barista staff, resulting in improved consistency and quality of drinks
• Created innovative drink recipes and seasonal menu offerings, increasing customer satisfaction and sales
• Managed inventory levels, ensuring an adequate supply of coffee beans, milk, syrups, and other ingredients
• Maintained cleanliness and organization of the coffee bar area according to health code standards
• Provided excellent customer service by taking orders accurately, making recommendations based on customer preferences, and handling complaints effectively Education
High school diploma
Thunderbird High School - Phoenix, AZ
August 2017 to May 2021
Skills
• Bartending
• Medical Receptionist
• Medical Records
• Barista Experience
• Sales (5 years)
• Insurance Verification
• Patient Care
• Medical Scheduling
• HIPAA
Certifications and Licenses
Food Handler Certification
Bartender License
April 2021 to October 2026