Customer Service Data Entry
Resume:
Kearia Ramee
I'm a motivated professional seeking a full-time role where I can grow, take on new
challenges, and achieve success.
Houston, TX 77022
*******@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Customer Service Representative/Data Entry Specialist Remx-Remote
October 2023 to April 2025
• Ability to key, scan and transcribe a high volume of data from faxes into a computer database.
• Analyze, research, and sort information as needed.
• Perform accurate data entry for multiple patients to ensure records are maintained to the highest standard.
CSR - Customer Service Representative
TTEC-Remote
December 2021 to July 2023
• Ability to answer a high volume of calls
• Contact care providers (doctor’s offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance.
• Meet the performance goals established for the position in the following areas: effectiveness, efficiency, call quality, member satisfaction, first call resolution, and adherence.
• Proficient with Microsoft programs.
Dock Worker
US Logistic Solutions-Houston, TX
August 2021 to November 2021
• Loading/unloading freight trucks and/or 53 ft. commercial trailers.
• Use handheld scanners to efficiently track and maneuver freight through company’s distribution network.
• Accurately label boxes and prepare freight for shipment. Front End Cashier
Total Wine & More-Houston, TX
October 2019 to November 2020
• Provide customer service by greeting and establishing a relationship with customers while informing them of our products and services.
• Perform cashier functions and follow minor policy while completing customer transactions
• Maintain clean and orderly checkout area process merchandise returns and exchanges Sales Associate and Cashier
OSKOSH B'GOSH-Houston, TX
July 2018 to April 2020
• Greet customer’s, provide excellent customer service
• Met customer’s needs by assisting with locating merchandise, informing customers of promotions and revisiting frequently to ensure a positive shopping experience.
• Expedited point of sale transactions at the time of the sale. Education
High school diploma
Wheatley High School-Houston, TX
August 2010 to May 2014
Contact this candidate