Customer Support Social Media

ERIN WISE

Greenville, FL *****

641-***-**** - *********@*****.***

SUMMARY

Motivated detail-oriented professional experienced in performing office and management duties including Sales and Marketing. Committed to making meaningful contributions and advancing organizational goals.

SKILLS

• Planning and coordination • Communication skills

• Cold Calling • Inventory control

• Computer Literacy • Presentation skills

• Typing 45 w.p.m. • Attention to detail

WORK HISTORY

03/2014 to 05/2025 Retail Business Owner

Vintology – Hampton, IA

Promoted business on social media platforms to maximize brand identity and generate revenue.

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Implemented efficient systems for inventory management, order processing, and shipping logistics.

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Expanded retail business through effective marketing campaigns and ongoing promotions.

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08/2011 to 11/2012 Advertising Account Executive

Three Eagles Communications – Mason City, IA

• Created and presented media and advertising packages to prospective customers. Increased client satisfaction by effectively managing advertising campaigns and ensuring timely delivery of creative materials.

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Used consultative sales techniques to pinpoint customers' advertising needs and close on short-term and long-term sales contracts.

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09/2009 to 07/2011 Internet Advertising Marketing Manager Mid-American Publishing Company – Hampton, IA

Developed an online coupon based marketing program for all six company newspapers state wide.

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Increased brand awareness by developing and implementing strategic marketing campaigns.

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Implemented marketing strategies to use for launches, rebranding campaigns and promotions.

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EDUCATION AND TRAINING

High School Diploma

Ackley-Geneva - Ackley, IA

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