Entry Level Travel Coordinator
Resume:
RECORDS OFFICER (ACTING)
SHAREIKA GRAHAM
PROFESSIONAL OBJECTIVE
To work in a progressive organization, which can
expand my knowledge and provide me with exciting
opportunities, utilizing my skills and qualifications to produce successful achievements geared towards
customer satisfaction and experience. Professional and ready to deliver excellence, timeliness and keen attention to detail.
CONTACT
**************@*****.***
EDUCATION
General Educational Development Test
05/2023
• GED - Reasoning Through
Language Arts - Score 148
• GED - Test Science - Score 146
• GED - Test Social Studies - Score 146
• GED - Mathematical Reasoning -
Score 130
HEART College of Innovation and
Technology 10/2021
• City & Guilds Stage 3 English
Mobile Learning Services and Assessment
• Records Information Management
Officer Level 1 Certificate 01/2021
• Front Office Level 1 Certificate
03/2020
PROFESSIONAL EXPERIENCE
HEART College of Innovation & Technology
Admissions Officer (Acting) 7/2024 – 05/2025
• Manage and maintain student records,
ensuring data accuracy, completeness, and
confidentiality.
• Oversee the organization and storage of
physical and electronic records, implementing
efficient filing and retrieval systems.
• Conduct regular audits of student records to
verify data accuracy and compliance with
educational standards.
• Support the development and improvement of
record-keeping processes and systems.
HEART College of Innovation & Technology
12/2017 - Records Officer 09/2024 – Present
• Manage and maintain student records,
ensuring data accuracy, completeness, and
confidentiality.
• Oversee the organization and storage of
physical and electronic records, implementing
efficient filing and retrieval systems.
• Conduct regular audits of student records to
verify data accuracy and compliance with
educational standards.
2
St. Christopher Nursing and Engineering
02/2020
• City and Guilds Customer Service
Representative Level 2 Certificate
HEART Trust NSTA - Employment and Career
Services 04/2018
• Administrative Assistant Level 3
Certificate
Hopewell High School 09/2007 - 06/2012
2 CSEC Subjects
• Electronic Document Preparation
and Management – Grade 1
• Principles of Business – Grade 2
HARD AND SOFT SKILLS
• Communication and Interpersonal
• Skills
• Problem-Solving and Conflict
• Resolution Skills
• Computer Skills
• Teamwork and Flexibility Skills
• Customer Service and Support
• Keen Attention to Detail
• Record and Inventory
Management
• Time Management and
Prioritization
• Administrative Support
• Sales Techniques and Negotiation
• Planning and Coordination
• Customer Relationship
Management
• Correspondence Handling and
Data Entry
• Appointment Scheduling
Support the development and improvement of
record-keeping processes and systems
HEART College of Innovation & Technology
12/2017 - Records Officer (Acting) 04/2021 –
09/2024
• Manage and maintain student records,
ensuring data accuracy, completeness, and
confidentiality.
• Oversee the organization and storage of
physical and electronic records, implementing
efficient filing and retrieval systems.
• Conduct regular audits of student records to
verify data accuracy and compliance with
educational standards.
• Support the development and improvement of
record-keeping processes and systems.
HEART College of Innovation & Technology Data
Entry Operator 12/2017 - 04/2021
• Accurately enter and maintain student and
program data, ensuring data integrity and
confidentiality.
• Collaborate with educational staff to collect
and verify data related to student enrollment,
attendance, and academic performance.
• Conduct data quality checks and resolve
discrepancies or errors in the database.
• Assist in generating reports and statistical
analyses to support program evaluation and
decision-making.
• Uphold the highest standards of confidentiality
and professionalism in handling sensitive
student information.
HEART College of Innovation & Technology Clerical Officer 12/2017 - 04/2021
• Provided comprehensive administrative and
clerical support to the
• Registry office, ensuring the efficient operation of academic and administrative processes.
• Managed and maintained student records,
transcripts, and enrollment documentation
with a high degree of accuracy and
confidentiality.
3
• Prepared and distributed official
correspondence, including letters, emails, and
reports, on behalf of the Registry office.
• Coordinated scheduling and appointments for
academic advisors, faculty, and students,
optimizing time management and productivity.
Ministry of Education Registry Clerk 11/2016 -
11/2017
• Administered the receipt, sorting, and
distribution of incoming mail and
correspondence to office personnel in a
• timely and organized manner.
• Maintained accurate records of incoming and
outgoing correspondence, ensuring data
integrity and confidentiality.
• Coordinated the handling and forwarding of
official documents, ensuring compliance with
established protocols.
• Prepared and distributed official
correspondence, including letters,
memoranda, and reports, on behalf of the
Ministry of Education.
JICM Wellness Centre 09/2015 - 06/2016 Sales
Representative
• Promoted and sold a range of wellness
products and services, including dietary
supplements, fitness programs, spa services,
and memberships.
• Built and maintained strong client relationships, providing personalized recommendations and
guidance to meet individual health and
wellness goals.
• Conducted consultations and assessments to
understand client needs and tailor wellness
solutions.
• Exceeded monthly sales targets consistently
through effective sales strategies and customer
engagement.
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