Customer Service Passenger

Glenny Randle

Contact Information

Phone: 831-***-****

Email: ******.*****@*****.***

Location: San Antonio,TX

Professional Summary (WFH Focused)

Highly self-motivated, quick learner with proven self-management skills. Experienced in diverse operational roles, including leading creative teams and managing complex logistics. Demonstrates exceptional listening skills and patience, successfully driving sales and ensuring high standards of customer service and safety. Adept at operating autonomously and maintaining daily operations with minimal supervision, ideal for remote work environments.

Key Skills

Self-Management & Autonomy: Self-motivated, great listening skills, patient. Proven ability to keep operations going on a day-to-day basis.

Sales & Service: Ability to create and drive sales. Excellent in passenger service and guest assistance.

Operational Leadership: Supervised food prep and cooking, managed staff, scheduled shifts, and ordered/put away inventory.

Technical Proficiency: Quick learner. Managed cost reports.

Teamwork & Communication: Managed staff, led choir, and served as a youth group leader.

Professional Experience

Marathon Gas Station (May 2024- May 2025) - Gas Station Customer Service

Opening/closing procedure

Inventory Audits

Lottery reconciliation

Customer service

Cash handling

Vendor relations

Training new hires

Meow Wolf Las Vegas (Dec. 27, 2020 – July 15, 2022) - Lead Creative Operator

Demonstrated Autonomy: Maintained consistent day-to-day operations of the exhibit, highlighting reliability in an unsupervised capacity.

Cross-Functional Collaboration: Assisted security with safety protocols and helped operate portals.

Customer Experience: Assisted guests around the exhibit, providing high-level support and service.

Allegiant (Airport) (Jan. 20, 2023 – Present) - Passenger Service

Client Communication: Efficiently assisted guests with check-in and baggage claims.

Process Compliance: Ensured safety procedures were followed during boarding.

EarthBelly (Dec. 1, 2015 – Oct. 28, 2018) - Pantry Manager (Leadership Role)

Management & Scheduling: Managed staff and scheduled shifts, demonstrating strong organizational skills.

Financial & Resource Management: Responsible for planning menus, ordering ingredients/supplies, and maintaining cost reports.

Supervision: Supervised food preparation and cooking.

New Leaf Market (Oct. 15, 2018 – Nov. 1, 2019) - Prep Cook Lead

Inventory & Logistics: Managed ordering and putting away inventory.

Leadership: Led prep work for the salad bar and hot bar.

Education

High School Diploma

Sun Prairie High (Graduated 2009)

Graduated as an Honor Student with a 3.0 GPA

Awards & Leadership

Project Management Award: Mk’Delights, 2016.

Community Leadership: Head Master of Now Faith Step team, lead in Choir, and youth group leader (2000-2009).

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