Customer Service Sales Rep
Resume:
Stephanie M. Castillo
**** ********** **. *** *, Bryan, TX, 77801
**************@*****.***
Summary of Qualifications:
I have worked in customer service most of my life. I work hard, and I am dependable, I am also bilingual. I am outgoing and easy to work with. My availability is open and flexible. I’m willing to work hard to provide the best customer service possible.
Work History:
United Ag & Turf
o9819 Highway 6, Navasota, Tx 77868
oParts Counter Sales Rep
oJuly 17, 2023 – Present
oAnswer incoming parts calls, create counter tickets, order parts for customers, pull parts from warehouse. Also helped with receiving in parts after shipment delivery, importing service technicians pick lists and pulling parts to deliver to shop. Performed field visits with current or potential customers.
WC Tractor
o1960 North Earl Rudder Freeway, Bryan, TX 77808
oShipping and Receiving
oJune 6, 2020 – June 7, 2023
oShipped, received, and invoiced tractor and implement parts. Contacted customers to inform them that their parts were ready to be picked up. Worked the parts counter and wrote work orders for field service technicians. DOT forklift certified.
o40+ hours per week
7-Eleven
o4300 Boonville Rd. & Copperfield Dr., Bryan, TX, 77801
oOvernight sales associate
oJanuary 1, 2019-June 5, 2020
oClosed the store, counted all the money within the registers ensuring it was correct including ensuring all the overnight paperwork was completed and correct. Assisted customers in any way required such payouts, lotter, money orders, any questions they may have had about posted deals or prices as well as the location of items within the store. Stocked and faced inventory as required, as well as cleaned multiple machines nightly and ensured the store was clean and orderly for the following day.
o40+ hours per week
Julie’s Cleaning
oBryan, TX
oHouse Cleaner
oMarch 1, 2019- October 15, 2021
oCleaned houses, including sweeping, mopping, dusting, etc. Also cleaned construction aftermath within homes.
Boost Mobile
oBeaumont, TX
oCustomer Service Representative
oFebruary 1, 2016-January 3, 2019
oProvided customer service including assistance with phone issues, purchasing new phones and accessories, billing, and cell phone activation.
Metro PCS
oNederland, TX
oCustomer Service Representative
oMay 5, 2015-December 30, 2016
oProvided Customer Service including Billing, phone activation, purchasing new phones and accessories, tech support,etc.
Education:
DOT Certified Forklift Operator
Adult Learning Center, Bryan, TX
oHigh School Diploma/GED
Elite Art of Phlebotomy
oCertification for Phlebotomy
Computer Skills:
E-mail, Microsoft Office 365, Internet browsers, Typing
Language Skills:
Spanish, excellent, reading and speaking
English, excellent, reading, writing, speaking
References:
Rey Juarez, Manager, United Ag and Turf 979-***-****
Steven Villarreal, Owner, M&V Agricultural 979-***-****
George Wicham, Owner Ag 936-***-****
Randel Martin, Owner Ag 936-***-****
Rebecca Von Gonten, Friend/Employer, 979-***-****
Christopher Bonner 979-***-****
Ashley Mittag Friend/Coworker281-***-****
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