Customer Service High School

AMARHI WEATHERLY

***** **** ***, *******, ***, **094 ****************@*****.*** 346-***-****

Dedicated and proactive individual with experience in animal care, customer service, and leadership. Successfully managed multiple dogs at Dogtopia, assisted guest and supported team operations at Urban Air, and achieved academic excellence in high school through Nation Honor Society and Principal’s List. Recognized for reliablity, strong communication, and the ablility to create structured, safe, and engaging experiences.

SUMMARY

WORK EXPERIENCE

Rover and Canine Coach Nov 2024 - Aug 2025

Dogtopia of Katy (Katy, TX)

Ensured a safe, clean, and enriching environment for all dogs through consistent supervision, sanitation, and adherence to safety protocols.

Oversaw daily playroom operations, maintaining structured routines and seamless coordination between team members.

Delivered individualized enrichment and training support, reinforcing positive behaviors and strengthening canine confidence.

Exercised leadership and accountability by mentoring fellow coaches, enforcing safety standards, and managing emergency response procedures.

Communicated professionally with pet parents, providing insightful behavior updates and ensuring premium guest experience.

Front Desk Receptionist Apr 2023 - Mar 2024

Urban Air (Katy, TX)

Delivered impactful customer service by creating a welcoming first impression and efficiently managing guest check-ins, waivers, and inquires.

Played an impactful role in enhancing guest satisfaction through clear communication, problem solving, and a positive attitude at the front desk. Recognized for providing impactful support to both customers and team members during high volume hours, ensuring smooth daily operation.

High School Diploma

Nov 2022 - May 2024

Paetow High School, Katy, TX

GPA: 3.8

National Honor Society

Principal’s List

Honor Roll

EDUCATION

Leadership

Multitasking

Conflict Resolution

Organization & Efficiency

SKILLS

Communication Skills

Leadership

Time Management

Attention to Detail

Team Collaboration

Customer Service

Safety Protocols

Adaptabilty

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