Human Resources Office Manager

Jessica Castillo

***** ***** ****, *****, ****** States, 760-***-****, **************@*****.***

SUMMARY

Dynamic Office Manager with over 25 years of experience in contract management, human resources, and payroll across various industries. Proven track record of streamlining operations and enhancing client satisfaction, particularly in healthcare settings. Notable achievements include managing the onboarding of new clients and ensuring accurate contract compliance at Acousticworks, Inc. Ready to leverage expertise in administrative oversight and client care to contribute effectively in a fast-paced environment.

WORK EXPERIENCE

06/2022 – Present

CONTRACT ADMIN/OFFICE MANAGER, ACOUSTICWORKS, INC

Oversaw all contract management processes to ensure timely signatures and compliance with bid specifications.

Coordinated the transmission of necessary documentation to the General Contractor.

Issued employee badges as required for job site access.

Directed human resources and payroll functions to streamline operations.

Processed incoming invoices to maintain accurate financial records.

07/2020 – Present

OPERATIONS MANAGER, CARING GRACEFULLY

Executed intake assessments for all new clients to facilitate onboarding.

Formulated comprehensive care plans tailored to individual client needs.

Managed human resources responsibilities, including staff recruitment and retention.

Oversaw payroll operations ensuring timely and accurate employee compensation.

07/2003 – 07/2020

BUSINESS OFFICE MANAGER, PALOMAR HOME HEALTH

Led the business office operations and supported executive staff functions.

Administered human resources functions, enhancing team performance and morale.

Reviewed and implemented contracts to ensure compliance and effectiveness.

Developed and enforced policies and procedures to optimize workflow and company standards.

Utilized Microsoft products to enhance productivity and efficiency.

Provided exceptional customer service to ensure client satisfaction and resolve inquiries effectively.

EDUCATION

06/1991 – 07/1992

Richards Beauty College

Manicurist License, Manicurist

Fountain Valley, United States

06/1993 – 02/1996

Orange Coast College

AA, Business Administration

Huntington Beach, United States

SKILLS

Contract Management

Human Resources

Payroll

Microsoft Products

Customer Service

Contact this candidate