Aws Cloud System Reliability

Sweta Pandey

*** **** ***** *****, ********, NJ *7094Phone: +1-201-***-**** Email: **********@*****.***

LinkedIn: linkedin.com/in/sweta-pandey-96849a354, Work Authorization: Yes –No Sponsorship required.

SUMMARY:

•7+ years of progressive experience in designing, automating, and managing cloud-based infrastructures on AWS, implementing end-to-end CI/CD pipelines, and enhancing deployment efficiency through DevOps and DevSecOps best practices

•Strong hands-on expertise in AWS Cloud Services including EC2, ECS fargate,VPC, S3, IAM, RDS, Route 53, CloudWatch, and Lambda for provisioning, monitoring, and scaling cloud environments.

•Experienced in containerization and orchestration using Docker and Kubernetes (EKS) to streamline deployment, improve scalability, and optimize resource utilization.

•Skilled in CI/CD automation with ArgoCD, Jenkins, Git, and Maven, enabling continuous integration, testing, and delivery across multiple environments.

•Applied DevOps security best practices by integrating tools such as:

•Black Duck and Coverity for open-source component and static code analysis.

•AWS Inspector for automated security assessment of EC2 instances and applications.

•SonarQube for continuous code quality inspection and vulnerability management.

•Developed automation scripts and tools using Python to streamline operations and improve system reliability

•Proficient in infrastructure as code (IaC) using Terraform and CloudFormation, ensuring consistent and automated provisioning of AWS resources.

•Expertise in monitoring, logging, and alerting using AWS CloudWatch, CloudTrail, Splunk and Grafana to ensure system reliability and proactive issue resolution.

•Experienced in Linux/UNIX administration and shell scripting for automation, deployment, and operational maintenance.

•Collaborated with cross-functional teams to implement secure, scalable, and high-availability cloud solutions aligned with business and security goals.

TECHNICAL SKILLS:

Operating Systems

Windows, Mac, UNIX/LINUX

Technologies

Python,Java, REST Web services

Frameworks

Spring MVC, Hibernate, Spring Boot

UI Frameworks

Angular, Bootstrap.

Web Technologies

HTML, XML, CSS, JavaScript, JSON

Databases

Oracle 10g Express Edition, MySQL, Sybase, Microsoft SQL Server, MongoDB, DynamoDB

Web Server

Apache Tomcat

Application Server

Oracle WebLogic Server

IDE

Eclipse, Net Beans, Spring Tool Suite (STS), Visual Studio Code

Portal Framework

Oracle WebLogic Portal 10.2

Logging Frameworks

SLF4J

Cloud Technologies

AWS IAM, VPC, Amazon Ec2, Amazon S3, Amazon RDS, AWS Load Balancing, Route53, AWS Lambda, Amazon SQS, SNS, SES, Code Commit, Code Deploy, API Gateway, Cloud Watch, Amazon EBS other services of the AWS, Azure

DevSecOps best practices

AWS Inspector, Blackduck, Coverity, SonarQube

Version Control Systems

GitHub, Bitbucket

Build Script Tools

Ant, Maven, Jenkins

Container Management tool

Docker, Kubernetes

Application Performance Monitoring tool

Dynatrace, Nagios

Deployment & Server Monitoring tool

SPLUNK, Cloudwatch

Configuration Management tool

Terraform

CI / CD Automation tool

Jenkins

DevOps Tool

Maven, Jenkins, Terraform, Docker, Docker Hub, Kubernetes, Nagios.

Defect Tracking Tool

JIRA, Confluence

Other Utilities

WinSCP, Putty, Selenium, Postman, Kafka.

EDUCATION:

•Bachelor of Engineering (B.E.) in Computer Science, Rajiv Gandhi Proudyogiki Vishwavidyalaya (R.G.P.V) University, Bhopal, India

PROFESSIONAL EXPERIENCE:

Client: Mercedes-Benz,India Sep 2024 - July 2025

Role: Sr. Consultant

Project Title: WEM (Warranty Excellence Monitoring)

Client: Mercedes-Benz

Description:The Warranty Excellence Monitor (WEM) is a powerful KPI-based analysis tool designed to help dealers evaluate their warranty claim activity and overall warranty administration. It provides detailed data and various reports, allowing dealers to identify deviations, compare their performance against market benchmarks, and take corrective action to improve warranty handling.

Role and Responsibilities:

·Gathered business requirements and developed scalable solutions using Java, Spring Boot, and Hibernate.

·Designed and deployed microservices on AWS (EC2, S3, RDS, Lambda, API Gateway).

·Built and optimized CI/CD pipelines (Jenkins, GitLab, Maven) for faster releases.

·Containerized applications with Docker and orchestrated deployments via Kubernetes (EKS).

·Integrated ORCA with external systems (INFOR, MSOC) through Data Router.

·Provided production support, root cause analysis, and bug fixes across environments (DEV, UAT, PROD).

·Collaborated with architects, mentored team members, and ensured high-quality deliverables.

·Implemented monitoring & logging using CloudWatch and Splunk for system reliability.

Environment: Spring Boot 3.x, Java 17, Hibernate 6.x, Oracle SQL Developer, PostgreSQL 15, Linux servers, AWS (EC2, S3, RDS, Lambda, API Gateway, CloudWatch, EKS, IAM, VPC), Azure Cloud Platform, DMaaP Data Router, Shell Scripts, Cron Jobs, Postman, Putty/SSH, Git & CodeCommit, Jenkins, Maven, Docker, Kubernetes, Terraform, IntelliJ IDEA/Eclipse, JIRA, Confluence.

Client: Mercedes-Benz,India. Sep 2022- Nov 2024

Role: Sr. Consultant

Project Title: TTA (TopToolAdvanced)

Client: Mercedes-Benz

Description: Mercedes-Benz TopToolAdvanced is a web-based application that communicates with a central application server via secure Internet connections. Purpose of the application is to provide an analysis tool for sales data. The application is used by parts-manager and sales consultants within the Daimler retail network. It helps the dealer and parts manager to trade Daimler parts. It shows sales data in various forms. Reporting tool to provide after sales turnover information for retailers on customer level.The HQ role can see changes of MPC within their market. HQ can upload MP4, WMV or PDF files up to 25 MB in size.The Data Import menu points show the logs of the DB (not in use currently Export and change of data is possible.

Role and Responsibilities:

·Interact with business users and gather and understand the business requirements.

·Developing business logic using various technologies.

·Study the requirements for enhancement and work on them.

·Train the business user with the new functionalities implemented.

·Release the application to different environments (QA, UAT, and Production).

·Resolving application problems/bugs across the tiers.

·Worked on Spring and Hibernate mapping using annotation.

·Worked closely with the product architect on design, dependencies, and code and mentored developers on all technical aspects of work.

·General management over the design, development, and testing.

·Production support activities include monitoring applications, troubleshooting production issues, and fixing bugs.

·Responsible for identifying the root cause, investigating, and providing a solution for escalated and critical production tickets.

·Responsible for supporting monitoring issues for the application and should respond immediately to any type of Server and Service Maintenance issues.

·Handled all types of production tickets.

·Worked on production issues and used JIRA for issue tracking.

Environment: Java 17, Spring Boot 3.x, Spring Data JPA, Hibernate 6.x, Oracle 19c, PostgreSQL 15, Docker, Kubernetes, Jenkins, GitHub, AWS (EC2, S3, RDS, Lambda), Eclipse 2023-06, IntelliJ IDEA

Client: Mercedes-Benz,India.

Project Title: eWS (electronic Warranty Services)

Description: eWS refers to the web application for electronic Warranty & Services in XENTRY Portal, and it presents the contents of the Warranty Manual Wholesale(WMW) / Electronic Warranty Manual Retail(EWMR) for Cars & Vans and Mobility Service-Products Manual Retail(MSMR) for Cars & Vans as an interactive application. Here, the users have access to an extended search function, a feedback channel, a favorites function, etc. It includes the specifications for retailer warranty processing.

Role and Responsibilities:

•Extensively involved in the review and analysis of business requirements, preparing technical design documents, and communicating solutions to the development team.

•Coordinated with onsite teams for requirement gathering and clarifications.

•Participated in architectural discussions, high-level and low-level design, and solution reviews.

•Deployed applications in development, testing, and pre-production environments.

•Conducted code reviews, debugging, and issue resolution in Dev and QA.

•Designed and deployed microservices on AWS (EC2, S3, RDS, Lambda, API Gateway, CloudWatch).

•Implemented CI/CD pipelines with Jenkins, GitLab CI/CD, and Maven to automate builds and deployments.

•Containerized applications with Docker and managed orchestration using Kubernetes (EKS).

•Configured infrastructure as code (Terraform/CloudFormation) and automated operational tasks with shell/cron scripts.

•Set up monitoring, alerting, and centralized logging using CloudWatch and Splunk.

•Environment: Java 17, Spring Boot 3.x, Hibernate 6.x, PostgreSQL 15, Microsoft SQL Server 2019, Apache Tomcat 10.x, Maven 3.x, Jenkins, Git/GitLab, Docker, Kubernetes (EKS), Terraform, AWS (EC2, S3, RDS, Lambda, API Gateway, CloudWatch, IAM, VPC), Linux servers, Shell Scripts, Cron Jobs, WinSCP, Putty/SSH, IntelliJ IDEA, Eclipse, JIRA, Confluence, Splunk.

Client: Mercedes-Benz,India. Feb 2020 – Dec 2022

Role: Consultant

Project Title: UMAS

Description: UMAS is a global aftersales digital platform of Mercedes-Benz that unifies multiple systems (warranty, service, spare parts, workshop management, dealer support) into a single integrated solution. The goal is to streamline aftersales operations, improve dealer efficiency, and enhance customer experience.

Role and Responsibilities:

·Requirement gathering from Client Base and adding new requirements in existing modules based on Client Requests,

·Involved in designing class diagrams, sequence diagrams, and data model diagrams.

·Have developed prototypes for the application, based on the requirement of the client.

·Designed and developed an application based on Struts Framework using an MVC design pattern.

·Used Struts Tiles Framework in the presentation tier.

·Developed Struts Action classes using the Struts controller component.

·Designed and developed the UI using the Struts view component, JSP, HTML, CSS, and JavaScript.

·Used Struts validator framework for client-side and server-side validation.

Environment: JAVA, J2EE, STRUTS, JSP, Html, MySQL,MyEclipse, Apache Tomcat, Maven

Client: UST Global Feb 2019- Feb2020

Role: Java Developer

Project: UnionBank, India

Description: Mufg manages more than 100 applications for various LOB in the

sector of banking like Retail, Transaction,Commercial, Investment, Digital and Trust Banking.Payment and Receivables, Trade Global Trust Services, CoreBanking.DepositCore, Wealth, ATM,Cards,Branchhardware,CIF&Compliance,AccountOpening, Branch Systems and fraud.Online Banking, Bill pay, Mobile Banking and Check deposits, Deposits &Treasury Management,Liquidity,Management, Wire Transfers Domestic & International etc.

Role and Responsibilities:

·Requirement gathering and implementing the enhancements based on Client Requests,

·Involved in designing class diagrams, sequence diagrams, and data model diagrams.

·J2EE framework facilitated the development, integration, and deployment of SERVLETS, JSP, XML, HTML, and JavaScript.

·Involved in preparing the Test Plans for testing.

Environment: Java 1.5, JSP, Servlet, Html, MySQL, MyEclipse, Macromedia Dreamweaver 8, Apache Tomcat 6.0.18.

Client: Anthem Inc, India Sep 2018- Feb 2019

Role: Java Developer

Project: CSP

Description: Customer Service Platform for handling the customer service trouble tickets. It will provide the functionalities for creating customer suggestions, feedbacks, requests, complaints and other details into the system. It is a huge application designed by complicated technology. CSP supports Call Routing

functionality for customer, agents and administrators. It will monitor all the activities of agents and trouble tickets. It provides the help for customers as well as agents. This is the core module for IP based Customer care. It has various module for various functionalities.

Role and Responsibilities:

·Requirement gathering and implementing the enhancements based on Client Requests,

·Involved in designing class diagrams, sequence diagrams, and data model diagrams.

·J2EE framework facilitated the development, integration, and deployment of SERVLETS, JSP, XML, HTML, and JavaScript.

·Involved in preparing the Test Plans for testing.

Environment: Java 1.7, JSP, Servlet, Html, MySQL, MyEclipse, Apache Tomcat

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