Customer Service Data Entry

MUBARAK KEHINDE

Baltimore, MD ***** *************@*****.*** 443-***-****

Authorized to work in the U.S. for any employer

Professional Summary

Motivated and dependable professional pursuing a Bachelor’s degree in Information Technology. Skilled in communication, organization, and customer service, with strong attention to detail and the ability to manage multiple tasks independently. Seeking a remote daytime role in customer service, data entry, or virtual assistance where reliability and adaptability are valued. Available for remote daytime work with flexible scheduling due to nighttime dialysis treatments.

Core Skills

• Remote communication & email management

• Data entry & document organization

• Microsoft Office (Word, Excel, Outlook) and Google Workspace

• Customer service & client relations

• Active listening & conflict resolution

• Time management & multitasking

• Writing & record-keeping accuracy

• Adaptability & team collaboration

Work Experience

Internship – TEDCO, Baltimore, MD (2022 – Present)

• Organized and categorized business documentation for internal teams.

• Assisted with project coordination and digital filing.

• Supported staff with data entry, scheduling, and communication tasks.

Education

Bachelor’s Degree in Information Technology – University of Baltimore, Baltimore, MD (Expected Graduation 2026)

Associate’s Degree in Cybersecurity – Baltimore City Community College, Baltimore, MD (2020 – 2022)

High School Diploma – Digital Harbor High School, Baltimore, MD (2017 – 2020)

Certifications & Licenses

• Non-CDL Class C Driver’s License (Aug 2023 – Jun 2031)

Availability

Available for remote daytime work (Monday – Friday). Flexible hours to accommodate nighttime PD dialysis schedule.

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