Customer Service Order Entry

Kim Federighi

Waterford, NY *****

***********@*****.***

+1-845-***-****

Professional Summary

Authorized to work in the US for any employer

Authorized to work in the US for any employer

Work Experience

part time Center Store Associate

Hannaford Grocery Store-West Sand Lake, NY

September 2022 to May 2024

Work Part time weekends

Assist in stocking dairy

Check for expiration date

NTI – Contractor for IRS

IRS Order Entry Remotely

November 2022 to April 2023

Work Part time

Take form orders

Transcripts

Refer to right department

Cdpap

Accu health care services

February 2021 to May 2022

Work part time

Assist client with bathing

Laundry, prepare lunch,

Do errands shopping

Office Cleaner

Nightrider Janitorial-Cohoes, NY

June 2020 to December 2021

• Part time evenings

• Vacuum, mop.

• Clean bathrooms

• Wash windows

• Take out trash

Merchandise Handler/Inventory Specialist

Gap Distribution Center-New York, NY

September 2014 to March 2016

Performed ticketing, picking, packing,

Dell Technician

World Wide Tech Services-Tewksbury, MA

December 2013 to December 2013

Performed onsite and in-house repairs and preventive maintenance on personal computers Evaluated technician issues and solved customer concerns, Troubleshoot computer problems in an efficient and courteous manner, Install and remove software applications, Telephone support, customer service, Diagnose and replaced defective power supplies IBM Mainframe Operator

OAO Technology-Poughkeepsie, NY

November 2002 to September 2006

Computer Support Technician

Resolved software conflict issues, ensured operation stability, skilled in the repair of desktop and laptops with troubleshooting solutions, solution oriented, team player, able to prioritize emergency situation, ability to test and repair various program applications, Over 7yrs experience on in-house technician support from dell, Working experience with windows, Vista. Window 7 and XP operating systems, Customer service, Computer Support

Education

Associate Degree in Applied Science

Dutchess Community College - New York, NY

Skills

• Software Troubleshooting

• Team player

• Computer support

• Customer service

• Skilled in repair of desktop and laptops with troubleshooting solutions

• Order entry

• Commercial cleaning

• Leadership

Certifications and Licenses

CompTIA A+

Driver's License

Contact this candidate