Case Management Los Angeles

Joseph Taylor, RN

Healthcare Professional

**********@*********.*** • 714-***-****

LinkedIn • Placentia, CA 9270

Summary

A dynamic and caring healthcare professional seeking to build upon education and experience to transition into an RN case management role, or a patient-centric remote support role. Possessing a strong background as a nurse within the military, as well as hospital and clinic environments. An excellent interpersonal communicator that is able to collaborate with top performing teams of industry professionals.

Education

Bachelor of Science – Nursing

University of Phoenix

Los Angeles, CA

Associate Degree – Nursing

Long Beach City College

Long Beach, CA

Affiliations

Active Deacon – Church of God in Christ

Santa Ana Elks Lodge

Interests

Cooking, Jazz, Documentaries,

International Travel

Areas of Expertise

Care Coordination

Patient Advocacy

Database Maintenance

Leadership & Training

Case Management

Patient Education

Medical Terminology

Relationship Building

Professional Experience

Surgery recovery / community volunteerism 2020 – 2021

Kaiser Permanente, Placentia, CA 2011 – 2019

Care Coordinator (Vascular Access/Transplant)

Educated and served as a liaison and advocate for patients needing vascular surgery for dialysis. Evaluated cases to determine if there were special assessment needs, case complexity, and other potential issues. Remained in contact with patients throughout the process and monitored their lab results for any abnormalities. Repatriated patients back to HMO Kaiser post-transplant and ensured care plans were adhered to and that all necessary tests were completed. Ensured all procedures and blood tests followed protocols.

Utilized actionable data insights to drive patient care improvements.

Managed a caseload of 400+ patients and handled 25 daily calls.

Built relationships with community dialysis clinics, the department chief, physician leads, and department administrators.

Educated patients and families on procedures through teaching classes, audio-visual aids, PowerPoints, and written materials.

Kaiser Permanente, Los Angeles, CA 2000 – 2011

Registered Nurse

Cared for patients within stressful environments that required fast emergency response, compassionate communication, and strong team collaboration. Provided emergency stabilization care to patients as well as BLS and ACLS interventions. Educated patients and caregivers on disease management, preventative measures, and medication.

Consulted with five acute hemodialysis patients each day.

Maintained an updated database with EPIC EMR.

Military Experience

United States Military Company Commander – served in Germany caring for critically wounded soldiers that were sent in from Afghanistan

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