Customer Service Data Entry
Resume:
Ashlee Sanchez
West Hartford, CT *****
*****************@*****.***
SUMMARY OF QUALIFICATIONS
Flexible and reliable employee with a willingness to go above and beyond the required job responsibilities. Easily anticipates customer needs, and enjoys going ‘above and beyond’ to maximize the shopping experience. Demonstrates an excellent ability for organization, time management, communication, and goal achievement.
SKILL HIGHLIGHTS
Bilingual; English & Spanish
Cash Handling
Customer Service
Stocking
Leadership
Attention to Detail
Drumming
Adaptability
Data Entry
Web Design
Graphic Design
Merchandising
PROFESSIONAL EXPERIENCE
Off The Ground Sound LLC Rockville, CT
Audio Visual Specialist/Website Design 6/2021 - Present
- Website and design for Audiovisual sales store via Shopify
- Generating sales and building clientele
- Installing and running sound and lighting for live productions and events.
- Accounting store inventory
- Creating product display
- Managing social media marketing
Guitar Center INC. Manchester, CT
Retail Sales Associate 6/2018 – 4/2021
-Accurately and efficiently handles cash and balances cash drawers at the end of every shift
-Ensures high levels of customer satisfaction through excellent sales service
-Assesses customers’ needs and provides assistance and information on product features
-Welcomes customers to the store and answer their queries
-Follows and achieves department’s sales goals on a monthly, quarterly and yearly basis
-Remains knowledgeable on products offered and discuss available options
-Keeps the store clean and well-maintained and assists fellow associates when needed with various tasks
JcPenney Farmington, CT
Retail Associate 11/2016 – 12/2018
-Effectively checked out patrons, completed returns/exchanges and accurately handled cash
-Replenished inventory as needed and maintained a clean and attractive sales floor
-Complied with inventory control procedures
-Suggested ways to improve sales (e.g. planning marketing activities, changing the store’s design)
-Provided exceptional customer service by greeting in a friendly manner and directing accordingly
VOLUNTEER EXPERIENCE
Serve Up: Intervarsity Club CCSU; New Britian, CT
-Painted damaged houses due to Hurricane Maria
-Community clean up within neighborhood
House of Prayer: Worship Team; Waterbury, CT
-Drummer for the HOP Church worship team
EDUCATION
William H Hall High School; W. Hartford, CT High School Diploma 2017
Capital Community College Music Industry A.S 2021
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