Data Entry Customer Service
Resume:
Abbie Cavender
I am a hardworking individual with a passion for doing the right thing and getting the job done. Data Entry, Customer Service, Leadership, Communication, Problem Solving, Critical Thinking, and Attention to Details are some of the qualities and skills I possess.
EXPERIENCE
Intermountain Health, Remote — Contact Center Representative (Lead) August 2022 - Present 40+ hours
Answer incoming phone calls from patients, Make outbound calls to patients, Collect data for management on different areas of the department, Assist with working as well as managing the teams on special projects, Assist those on calls with any questions or concerns that arise Alpine Home Medical, Millcreek, UT — Resupply Specialist June 2021 - July 2022 40+ hours
Answer phone calls to take PAP supply orders from patients and assist with questions, Take payments over the phone, Run insurance eligibility, Set up new patient accounts, First point of contact for onboarding, Enter data to place supply orders
Millcreek Gardens, Millcreek, UT — Cashier
April 2020 - May 2021 40+ hours
Cash handling, Answer phone calls, Assist customers in finding products, Train new cashiers Appliance Service by Paul, Murray, UT — Dispatcher January 2020 - April 2020 40+ hours
Answered phone calls to schedule appointments, Routed technicians’ calls with company program Sprouts Farmers Market, Salt Lake City, UT — Head Cashier June 2019 - January 2020 40+ hours
Supervised cashiers and counted tills, Assisted grocery; dairy; bakery; floral; and produce as needed, Assisted customers in finding products, Answered incoming calls, Performed cash register duties, Stocked and organized shelves.
EDUCATION
University of Utah, Salt Lake City, UT
August 2017 -May 2019
Completed Generals – No Degree
Weber High School, Pleasant View, High School Diploma August 2013 -May 2017
1125 N Main St Apt 2R
Layton, UT 84041
*********@*****.***
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