General Manager Restaurant
Resume:
Dianne Luce
Restaurant General Manager
Abbeville, LA 70510
**********@*****.***
Professional Summary
Oriented individual with a pleasant personality and a tenacity that knows no restrictions. A multitasking individual whom is highly ambitious, willing to meet or exceed monthly quotas and capable of maximizing quota awareness.
Experienced professional with strong leadership and relationship-building skills. History of being an effective team member with full understanding of the underwriting process and team needs. Well-versed in using Excel to create and update tracking spreadsheets. In addition to my working skills as referenced under my employment history I have worked for Popeyes, Burger King,Taco Bell, Taco Cabana, Sonic and Dairy Queen as a General Restaurant Manager since 1983. I Am Serve Safe Certified as well as a Certified Proctor Just a few job details I have accumulated over the years.
• Maintain clean, neat and properly stocked check stand area.
• Developed and maintained positive working relationships with others to reach business goals.
• Motivated and disciplined employees according to established requirements.
• Handled customer complaints with poise and grace, immediately resolving issues by contacting the District Manager.
• Ensured compliance with relevant regulatory employment rules and standards.
• Addressed guest concerns and resolved all issues to guests' satisfaction.
• Set up advertising signs and displays on counters and tables.
• Maintained complete knowledge of restaurant menu, including daily specials.
• Updated daily logs, computer tracking systems and other relevant documentation.
• Demonstrated genuine hospitality while greeting and establishing rapport with guests.
• Verified cash drawer against the day's receipts.
• Collaborated on hiring and termination decisions with management.
• Assisted in cashiering and Point of Sale {POS} system procedures during busy hours. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Restaurant General Manager
Popeyes-Abbeville, LA
September 2024 to June 2025
Restaurant General Manager
Burger King-Abbeville, LA
September 2023 to August 2024
Tech 2
Total Safety-Midland, TX
February 2023 to August 2023
Have obtained several certifications to do with H2S gases. Have mostly done gate guard for drilling rigs, drill outs and fracs.
Restaurant Manager
Sonic Drive-In-Houston, TX
April 2017 to March 2022
Restaurant Manager
Sweet Things Bakery / Crazy Gals Café-Kingsland, TX February 2012 to January 2016
General Manager
Taco Cabana-Houston, TX
September 2006 to May 2010
Restaurant Manager
Taco Bell-Houston, TX
March 1994 to September 2006
Education
High School Diploma
Woodville High School-Woodville, TX
1983
Skills
• Management
• Kitchen Management Experience
• Food service
• Team management
• Sales
• Leadership
• Supervising Experience
• Food service management
• Upselling
• Inventory control
• Recruiting
• Hospitality
• Food handling
• Interviewing
• Payroll
• Organizational Skills
• Cleaning
• Microsoft Excel
• Restaurant Experience
• Food Safety
• Customer service
• Merchandising
• Profit & loss
• Restaurant Management
• Cash handling
• POS
Certifications and Licenses
Driver's License
ServSafe
2024 to 2029
Servsafe certified as well as a proctor
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