Customer Service Heavy Equipment

MARY ARBIZO

*** * *** **, ******, United States, 520-***-****, ********@*****.***

PROFILE Dynamic professional with over 11 years of diverse experience in customer service, logistics, and hands-on support roles, delivering exceptional results across various environments. Proficient in managing operations with strong organizational skills and a commitment to excellence. Adept at fostering positive customer relations while ensuring compliance with safety regulations in heavy equipment operation. Demonstrates effective communication and problem-solving abilities, consistently enhancing team performance and service quality. Ready to leverage expertise and drive success in a challenging new role. EMPLOYMENT HISTORY

Jun 2024 — Aug 2025 Care giver, Self employed Tucson

• Provided compassionate care for clients, ensuring comfort and safety in daily activities.

• Assisted with personal hygiene, meal preparation, and medication management to enhance quality of life.

• Developed personalized care plans in collaboration with clients and families to meet individual needs.

• Maintained accurate records of client progress and communicated effectively with healthcare professionals.

• Implemented safety protocols and emergency procedures to ensure well-being and compliance with regulations.

Sep 2023 — Aug 2024 Shop support, Competitive engineering Tucson

• Deburred parts

• Assembled parts

Mar 2021 — Jun 2023 Haul Truck Driver, Freeport Macmoran Safford Az

• Communicated with dispatchers.

• Adhered to all applicable laws while driving.

• Exercised defensive driving techniques at all times while operating heavy equipment.

• Did pre shift inspection.

May 2019 — Dec 2021 Front Desk Agent, La Quinta Tucson

• Assisted guests with check-in and check-out procedures ensuring accuracy of all paperwork related to their stay.

• Utilized extensive knowledge of rates, packages, and special promotions to drive sales.

• Resolved guest issues with creative solutions, escalating major concerns to management.

• Coordinated with housekeeping staff to verify all rooms were clean and ready for guests.

• Greeted customers in a friendly and professional manner, while providing excellent customer service. Apr 2011 — Apr 2020 Supervisor/Driver/Presser, Sparkle Cleaners Tucson

• Supervised laundry department

• Delivered clothes to designated places.

• Pressed clothes after cleaning.

EDUCATION

May 1989 High School Diploma, Hayden High School Winkelman SKILLS Microsoft office Expert

Excellent Organizational Skills Expert

Strong Customer Relations Expert

Typing and data entry Expert

Use pant and shirt press Expert

Commercial dry clean machines Expert

Drive 793 haul trucks Expert

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