Farooq Ahmed Syed
+1-646-***-**** ️ ****.******@*****.***
LinkedIn: linkedin.com/in/farooq-ahmed-syed-b00158167
Professional Summary
Senior Software Test Engineer and QA Lead with over 8 years of experience in manual and automation testing, including 5+ years in a QA leadership role. ISTQB-certified and proficient in leading QA teams, managing multiple releases, and coordinating end-to-end testing cycles. Skilled in Git for version control, JIRA for story tracking, defect management, and release coordination. Strong expertise in reading and analyzing logs using Splunk, SQL-based database validation, and API testing. Experienced in automation frameworks such as Selenium, Leapwork, Appium, and REST Assured. Proven record of accomplishment in delivering high-quality software releases, optimizing QA processes, and mentoring teams to achieve excellence.
Core Competencies
Automation & Frameworks: Leapwork, Selenium, Playwright, Appium, REST Assured, JUnit, TestNG, BDD Cucumber, Karate Framework.
Testing Types: Web Application Testing, Grey Box Testing, Functional, Smoke, Sanity, Regression, System, Simulation, Accessibility, Security (VAPT)
Programming & Databases: Java, Python, SQL, Java, JavaScript, MS SQL Server
Database Testing: Writing queries, validating data integrity, back-end testing
Tools & Utilities: Browser Developer Tools (Chrome DevTools, Firefox DevTools), Postman, SoapUI, Virtuoso
Defect Management & Test Tools: JIRA, Zephyr, ServiceNow, HP ALM, Azure DevOps
DevOps & Version Control: Git, GitHub, GitLab, CI/CD pipelines
AI-Driven Testing: Gen AI, Agentic AI integration for predictive QA and intelligent automation
Best Practices & Methodologies: ITIL, Agile-Scrum, Waterfall, V-Model
Technical Skills
Testing Tools: Leapwork, Selenium, Appium, Postman, SoapUI, Virtuoso
Languages & Frameworks: Java, SQL, TestNG, JUnit, BDD Cucumber, Karate Framework,
Databases: MS SQL Server, database queries and validation
Version Control & CI/CD: Git, GitHub, Jules
OS: Windows, Mac, Linux
Professional Experience
AccelerED – UMGC, New York, NY Mar 2024 – Present
Sr. Software Test Engineer
Responsibilities:
Led functional, regression, web application, and system testing of UMGC’s Student Portal, overseeing QA processes and mentoring team members in manual and automation testing best practices.
Designed automation frameworks using Java, REST Assured, Selenium, and Leapwork; managed codebase using Git for version control and CI/CD pipeline integration.
Performed grey box testing and SQL-based database validation for critical modules.
Conducted API testing with Postman and REST Assured; analyzed system logs using Splunk for debugging and root cause analysis.
Utilized browser developer tools to inspect, debug, and validate web application behavior.
Trained QA staff on Leapwork functions and transferred automation knowledge.
Built regression suites and executed CI/CD pipelines with Jules.
Applied Gen AI and Agentic AI to optimize defect prediction and intelligent test execution.
Chemistry – Crucible Sep 2018 – Mar 2024
Sr. Software Test Engineer
Responsibilities:
Executed web and mobile testing including grey box validation, SQL database queries, and data integrity checks.
Developed and deployed Leapwork and Selenium automation frameworks for prioritized test cases.
Performed web application testing with Chrome/Firefox developer tools to debug UI/functional issues.
Conducted smoke, sanity, regression, and accessibility testing across applications.
Mentored QA engineers on test flows, database testing, and automation best practices.
Created dashboards and reports for release validation and execution tracking.
Managed bug tracking and story coordination using JIRA/ServiceNow, version control with Git/Bitbucket, and coordinated multiple releases ensuring timely delivery and quality outcomes.
KPMG – CISCE Dec 2016 – Sep 2018
Quality Assurance Engineer
Responsibilities:
Designed test cases, SQL queries, and manual/automated scripts for requirement-based testing.
Utilized browser developer tools to troubleshoot front-end and back-end interactions.
Executed simulation-based and system testing aligned with best practices.
Documented test execution, failures, and programmatic reports for stakeholders.
Automated workflows to improve efficiency and maintainability.
Conducted functional, regression, grey box, and database testing across enterprise applications.
Education Qualification
Bachelor of Technology (B.Tech), Computer Science Engineering
Jawaharlal Nehru Technological University, Hyderabad, India – 2008
Certifications
ISTQB Certified Software Tester (BCS)
Key Highlights
10+ years of QA experience including web application, automation, and system testing
Skilled in grey box testing, SQL queries, and database validation
Hands-on experience with browser developer tools for web debugging and validation
Strong expertise in automation frameworks (Leapwork, Selenium, Appium, BDD Cucumber)
Experienced in Agile/Waterfall methodologies and ITIL best practices
Proven success in training, defect triaging, and process optimization