Los Angeles Customer Service

BLANCA GARCIA

Los Angeles, CA *****

213-***-**** - *********@*****.***

PROFESSIONAL SUMMARY

SKILLS

Work History

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Experienced logistics and operations professional with a strong background in courier services,

driver coordination, and armored transport management. Proven ability to lead teams, optimize

delivery routes, and ensure the secure handling of high-value and time-sensitive materials.

Skilled in dispatch communication, operational planning, and compliance with safety and

security protocols. Recognized for reliability, efficiency, and professionalism in fast-paced, high-

responsibility environments.

* Working independently * Attention to detail

* Problem-solving * Customer service

« Time management ¢ Bilingual: Fluent in English and Spanish

Courier Driver

ACC Delivery — Los Angeles, CA

* Delivered packages efficiently across designated routes, ensuring timely arrivals.

¢ Coordinated with dispatch to optimize delivery schedules and reduce delays.

« Maintained accurate records of deliveries and pickups using tracking software.

« Completed daily delivery assignments while adhering to strict time constraints, ensuring

consistent service quality.

Delivery Driver

Pro Courier — Los Angeles, CA

* Delivered sensitive documents, packages, and materials within tight deadlines across

designated routes.

¢ Ensured accuracy of delivery information and maintained complete delivery records and

signatures.

* Handled confidential materials with discretion and adhered to company security procedures.

* Communicated regularly with dispatchers and clients to confirm delivery updates and

resolve logistical issues.

Assistant Manager

Brinks Incorpated — Los Angeles, CA

* Supervised daily armored transport operations, ensuring secure handling of cash, valuables,

and confidential materials.

* Managed and scheduled a team of drivers and guards, overseeing route planning,

performance, and compliance with security standards.

* Conducted audits of cash logistics, vault operations, and vehicle inventories to ensure

accountability and regulatory adherence.

* Assisted in implementing process improvements to enhance efficiency and reduce

operational risk.

Contact this candidate