Patient Care Front Desk
Resume:
GA
GABRIELA ARCHILLA
Receptionist
+1-407-***-**** ********.*********@*****.*** Kissimmee, FL 34747
EXPERIENCE
Receptionist
BTG Pactual Bank
Managed front desk operations, greeting clients and handling inquiries with professionalism
Scheduled and coordinated client appointments and reserved conference rooms for meetings
Prepared and served coffee and refreshments to enhance client hospitality experience
Assisted with planning and organizing corporate events, including guest visits and venue setup
Supported executives with administrative tasks, ensuring smooth daily operations
Maintained confidentiality while handling sensitive business communications and client requests
Clerk
Aspire Health Partners
04/2024 - 01/2025 Orlando, FL
Processed patient records and data entry with accuracy and attention to detail
Managed phone lines, scheduled appointments, and directed calls to appropriate staff
Provided administrative support to healthcare teams, streamlining office workflow
Trained and supported new clerks in company procedures and software applications
Maintained confidentiality of sensitive information in compliance with HIPAA
Patient Care Technician
Aspire Health
02/2024 - 01/2025 Orlando, FL
Delivered direct patient care, including vital signs monitoring, blood draws, and specimen collection
Assisted patients with mobility, personal hygiene, and activities of daily living while maintaining dignity
Documented patient care and progress accurately in EHR systems Supported nurses and physicians during procedures and treatments Mentored and trained new PCTs, fostering teamwork and a strong patient-first culture
Ensured patient safety through infection control, proper equipment handling, and adherence to protocols
Contributed to improved patient satisfaction scores through empathy and effective communication
SUMMARY
Dedicated and adaptable professional with
experience in healthcare, administration, and
customer service. Proven ability to provide
high-quality patient care, manage front-desk
operations, and deliver outstanding client
relations. Skilled at multitasking, event
coordination, and office support in fast-paced,
high-pressure environments. Recognized for
strong communication, teamwork, and
organizational skills. Seeking to leverage
healthcare knowledge and administrative
expertise to contribute to a dynamic
organization.
LANGUAGES
English
Advanced
Spanish
Advanced
Portuguese
Intermediate
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E
EXPERIENCE
Host
Cereza Coffee House - Host
06/2019 - 12/2020 Orlando
Greeted and seated guests, managed reservations, and answered inquiries
Coordinated table assignments to optimize flow and reduce wait times
Assisted staff with food delivery and guest support during peak hours
Maintained a clean and welcoming dining environment Childcare Provider
Company Name
05/2020 - 10/2023 Orlando
Provided childcare for multiple families, managing daily routines and activities
Prepared meals and snacks based on dietary needs
Supported children's development through play, reading, and structured learning
Maintained strong communication with parents to ensure consistent care
Customer Service Representative
GUESS Factory
10/2023 - 01/2024 Orlando, FL
Assisted customers with purchases, returns, and inquiries while meeting sales goals
Resolved complaints with empathy, improving customer loyalty Maintained store organization and merchandise presentation Lifeguard
Loews Hotels
07/2021 - 09/2023 Orlando
Monitored pool safety, enforced rules, and responded to emergencies using CPR and First Aid
Conducted routine water checks and ensured a safe swimming environment
Delivered excellent guest service and assisted with resort activities Concierge
Loews Hotels
06/2022 - 08/2022 Orlando
Assisted guests with reservations, local recommendations, and special requests
Coordinated transportation and activity bookings to enhance guest experience
Front Desk Receptionist
La Esperanza
01/2018 - 03/2020 Puerto Rico
Managed guest check-ins, appointments, and calls at a busy reception area
Maintained a professional and welcoming front desk environment Coordinated with staff to ensure efficient daily operations www.enhancv.com Powered by
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EXPERIENCE
Customer Service Representative
Cereza Coffee House
10/2019 - 02/2020 Orlando
Processed orders and answered customer inquiries
Provided high-quality service to ensure repeat business Assisted in maintaining a clean and organized café environment EDUCATION
Associate of Science: radiology (In Progress)
South College
Date period Orlando
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