High School Front Desk

SUMMARY

EDUCATION PROFESSIONAL EXPERIENCE

SKILLS

CERTIFICATIONS

Troy, MI

**********@*****.***

VICTORIA TOMA +1-616-***-****

A reliable, responsible, and honest individual who has a passion for going above and beyond the normal expectations.

Obtain bedside shift reports from oncoming shift

Receive report from RNs caring for patients

Gather vital signs of all patients

Introduce myself and tell patients the agenda for the shift Ensure patient's room linens are removed, trash emptied, and give water and snacks

Assistant patient up to the bathroom to void, perform peri care Remove IVs, Foley catheter and perform blood glucose tests Chart and complete all care activities

Perform Hearing screen on newborn

Open and stock rooms for new patients

Handle confidential information and documents with discretion and maintain their proper organization

Beaumont Health 2020 - Present

Open and close store

Operating POS system

Prepare hot and cold beverages

Warm sandwiches and pastries

Re-stock items

Brew fresh coffee frequently

Wash, rotate and sanitize dishes

Beaumont Health 2019 - 2021

Open and close multiple areas of the store

Take guest orders, and repeat back to ensure accuracy Gather any bakery items and barista drinks the customer requests

Make hot/cold sandwiches, salads, breakfast items, soups Train new associates in all areas of the store

Pro Team - Travel to new cafes and assist in the grand opening, train new associates on all aspects of the cafe, and supervise to ensure new associates are completing tasks effectively and efficiently.

Panera Bread 2017 - 2019

High School Diploma

2010 – 2013

Sonography

2021 – current

Strong organizational and time-

management skills

Exceptional communication and

interpersonal skills

Ability to work independently and as part

of a team

Detail-oriented and able to handle

multiple tasks simultaneously

Experience in managing budgets and

handling financial documents

CSP, Certified Staffing Professional

BLS Certified

Stop the Bleed

Nursing Assistant - Mother Baby

Barista - Starbucks

Associate Trainer/Pro Team Member

Tri-County High School

Oakland Community College

PROFESSIONAL EXPERIENCE CON’T.

Troy, MI

**********@*****.***

VICTORIA TOMA +1-616-***-****

Train new associates

Clean and organize customer dining tables

Make barista drinks

Operate POS system

Maintain the zone I am in by delegating duties

Close and open bakery and line

Brew fresh coffee frequently

Panera Bread 2014 - 2016

Open and close store

Operating POS machines

Prepare hot and cold beverages

Clear, stock, and clean customer tables

Re-stock items

Brew fresh coffee frequently

Wash, rotate, and sanitize dishes

Make homemade pies

Mr. Burger 2013 - 2014

Zone Leader

Cashier

Customer Retention Specialist

Answer phones as front desk receptionist

Speak with underwriting regarding customer

complaints

Follow up on underwriting emails and tasks given by the manager

Receive insurance payments in person or

electronically

Count and bring the deposit to the Bank

Answering customer billing questions and solving any problems they may have to the best of my ability

State Farm 2017 - 2017

Ice Cream Server

Open and close store

Operate POS system

Mix fresh batches of ice cream

Make fresh waffle cones

Ensure store cleanliness

Stock all toppings and utensils

Coldstone Creamery 2015 - 2016

Recruiter/Front Desk Receptionist

Check incoming emails and respond to clients

Take incoming calls and make a minimum of 50

outbound calls a day

Call potential candidates to see if they are looking for jobs and find them the best-fitting position

Go over job expectations, obtain drug screen and

background check

Communicate with clients, sending confirmation of

newly expected employee

Attach documents, scan paperwork, print off

paperwork

Verify candidates are able to work in the U.S.

Document call offs, schedule and conduct interviews Workbox Staffing 2016 - 2017

Contact this candidate