Customer Service Team Member
Resume:
Malaijah Brown
Washington, D.C. 20019
(****************@*****.***)
Professional Summary
Motivated and dependable team member with strong communication, customer service, and cleaning experience. Skilled in maintaining organized, safe, and welcoming environments while working efficiently in fast-paced settings. Known for being reliable, hardworking, and having a positive attitude that contributes to great teamwork and customer satisfaction.
Work Experience
Tatte Bakery & Café — Counter Staff / Team Member
Washington, D.C.
July 2025 – Present
• Greet and assist customers with menu selections and orders in a friendly, professional manner.
• Prepare coffee, tea, and food items while maintaining accuracy and quality standards.
• Keep the front counter and dining area clean, stocked, and organized.
• Collaborate with team members to provide fast, efficient service in a high-paced café.
Joe & The Juice — Juicer / Team Member
Washington, D.C.
October 2024 – July 2025
• Prepared fresh juices, smoothies, and coffee drinks to order.
• Delivered excellent customer service and ensured guests had a positive experience.
• Maintained a clean, organized, and safe work environment.
• Handled transactions and restocked supplies as needed.
Motier Company Cleaning — Cleaning Crew Member
Washington, D.C.
January 2023 – June 2023
• Cleaned and maintained commercial and residential spaces to company standards.
• Sanitized bathrooms, floors, windows, and office areas efficiently and safely.
• Worked independently and as part of a team to meet deadlines.
• Followed safety guidelines and used cleaning products properly and responsibly.
Key Strengths & Work Skills
• Excellent communication and people skills
• Strong work ethic and dependable team player
• Fast learner with attention to detail
• Reliable, punctual, and responsible
• Customer service focused
• Good time management and multitasking ability
• Maintains cleanliness and organization
• Positive attitude and adaptable to change
Education
H.D. Woodson High School — High School Diploma
Washington, D.C. Graduated 2003
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