Customer Service High School
Resume:
Gloria Bixby
**********@*****.***
Education:
Juneau-Douglas High School: Yadaa.at Kalé
Graduated:2023
Work Experience:
Deckhand Juneau Charters
June - August 2021&2022
● Worked an average of 5 days a week assisting operations of tourist fishing excursions
● Responsible for ensuring safety of passengers, handing fish and gear, and providing customer service for passengers experience
● Assisted in boating procedures such as docking assistance, steering, and cleaning the vessel
Busser/Hostess The Island Pub
September - February 2022-23
● Worked 3-4 weeks in a fast-paced restaurant environment
● Assisted guest with seating and menu questions, cleaned tables, and ran food and drinks to customers
Deckhand Amak Towing
June - September 2023 & May 2024 - March 2025
● Worked 5 days a week with 24/7 on-call duty
● Assisted in towing operations, maintaining safety protocols, and ensuring equipment readiness
● Vessel and equipment maintenance to ensure smooth operation Au Pair Private Family
September 2023 - April 2024, Spain
● Provided childcare five days a week for a family of four, caring for two children under the age of ten
● Assisted with daily routines including meal preparation, school pick-up/drop-off, and extracurricular activities
● Created educational and recreational activities to improve language development and cultural exchange
● Maintained all household chores and English language immersion for the family
Oyster Farmer Salty Lady Seafoods
April 2025 - September 2025
● Worked 4 days a week on an oyster farm, assisting with harvesting and maintenance
● Packaged and delivered product, ensuring good quality
● Performed boating operation and maneuvers for crew transportation to and from the farm, and harvesting product
Certifications
● USCG 100 ton near-coastal Captain’s license
● CPR certification
Skills
● Deckhand and maritime operations
● Customer service and hospitality
● Vessel maintenance and equipment handling
● Experience with On-call, and emergency response
● Strong communication, time management, and teamwork
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