Shahzad Paktiawal
279-***-**** • *******.******@*****.*** • Concord, California • www.linkedin.com/in/shahzad-khan-paktiawal
PROFESSIONAL SUMMARY
•8 years of experience as a QA Automation Engineer with proven success delivering high-quality, secure, and compliant software solutions in fast-paced, regulated environments.
•Expertise in manual and automation testing across web, mobile (iOS/Android), API, backend, and cloud (AWS) applications, ensuring functionality, reliability, and performance of critical financial systems.
•Strong background in test automation frameworks (POM, Data Driven, Hybrid, TDD, BDD/ATDD with Cucumber & Gherkin) using Selenium WebDriver, Appium, Playwright, Cypress, TestNG, JUnit, and Karate Framework for scalable and maintainable automation.
•Skilled in API and backend validation, including ETL testing, Kafka integration, Postman, Rest Assured, SOAP UI, and advanced SQL/JDBC on Oracle and MySQL for data-driven testing and large-scale financial data transformations.
•Skilled in CI/CD pipeline integration using Jenkins, GitHub Actions, Azure DevOps, and AWS CodePipeline, enabling continuous testing and faster delivery of cloud-native applications.
•Experience with AWS services (Lambda, S3, EC2, DynamoDB, Cognito, VPC), implementing secure authentication, cloud networking, and API integrations within financial ecosystems.
•Programming expertise in Java, Python, JavaScript, C#, along with HTML, CSS, XML, JSON, and Linux shell scripting for automation across platforms.
•Experience with functional, regression, smoke, system, UAT, black box, white box, ensuring comprehensive coverage of business critical features.
•Skilled in financial transactions, payment processing (MTS, UPF), wire transfers, compliance, and regulatory standards, ensuring accuracy and reliability in high-value operations.
•Experienced in mobile test automation using Appium and Perfecto Mobile, validating financial apps on both real devices and emulators.
•Experienced in defect management and reporting using JIRA, HP ALM, Bugzilla, with clear documentation, effective test case management, and collaboration across Agile (Scrum) and Waterfall teams.
•Recognized for bridging business and technical teams, translating requirements into tested, reliable solutions, and driving defect resolution to maintain smooth project delivery.
KEY SKILLS
•Automation Tools & Frameworks: Selenium WebDriver, Appium, Playwright, Cypress, TestNG, JUnit, Cucumber (BDD/ATDD with Gherkin)
•API & Backend Testing: Postman, Rest Assured, SOAP UI, ReadyAPI, Kafka, SQL/JDBC (Oracle & MySQL), Data-Driven Testing
•CI/CD & DevOps: Jenkins, GitHub Actions, Azure DevOps, AWS CodePipeline
•Cloud Platforms: AWS (Lambda, S3, EC2, DynamoDB, Cognito, VPC)
•Programming & Scripting: Java, Python, JavaScript, C#, OOPs concepts, HTML, CSS, XML, JSON, Linux Shell Scripting
•Mobile Testing: Appium, Perfecto Mobile (iOS & Android, real devices and emulators)
•Databases: Oracle, MySQL
•Defect Tracking & Test Management: JIRA, HP ALM, Bugzilla
PROFESSIONAL EXPERIENCE
QA Automation Engineer 10/2022 - 03/2025
Silicon Valley Bank Santa Clara, California
•Designed and maintained automation frameworks (POM, Data Driven, BDD/ATDD with Cucumber & Gherkin) using tools like Selenium, Appium, Playwright, Cypress, TestNG, and JUnit, making testing more scalable and reusable.
•Worked on both manual and automated testing for web, mobile, API, backend, and AWS cloud-based applications, ensuring that critical banking systems ran smoothly and reliably.
•Carried out API and backend testing with Postman, Rest Assured, SOAP UI, ReadyAPI, and Kafka, along with ETL validation and advanced SQL queries on Oracle and MySQL to check large scale data accuracy.
•Built and supported CI/CD pipelines in Jenkins, GitHub Actions, Azure DevOps, and AWS CodePipeline, integrating automation into release cycles to speed up delivery and improve quality.
•Used AWS services such as Lambda, S3, EC2, DynamoDB, Cognito, and VPC to validate secure logins, cloud storage, and financial API integrations.
•Developed and executed test scripts in Java, Python, JavaScript, and C#, while also working with HTML, CSS, XML, JSON, and Linux shell scripting to support end to end automation.
•Led different types of testing functional, regression, smoke, system, UAT, black box and white box to make sure banking apps, payment processing, and wire transfers were accurate and compliant.
•Tested mobile banking apps on both iOS and Android using Appium and Perfecto Mobile, making sure the apps worked smoothly on real devices and emulators.
•Collaborated daily with developers, business analysts, and product owners in both Agile (Scrum) and Waterfall teams, helping refine requirements and ensuring quality from start to finish.
•Managed defects using JIRA, HP ALM, and Bugzilla, clearly documenting issues, tracking them to closure, and keeping everyone aligned on priorities.
•Acted as a bridge between business and technical teams, making sure software met financial regulations while still being efficient, user-friendly, and delivered on time.
Environment:
Selenium, Appium, Playwright, Cypress, TestNG, JUnit, Cucumber, Postman, Rest Assured, SOAP UI, ReadyAPI, Kafka, Oracle, MySQL, Jenkins, Azure DevOps, AWS, Java, Python, JavaScript, C#, JIRA, HP ALM, Bugzilla, Agile/Scrum.
Manual & Test Automation Engineer 04/2019 - 06/2022
Kaiser Permanente Sacramento, California
•Worked on both manual and automated testing for web, mobile, API, and backend applications, making sure patient-facing and financial systems were accurate, secure, and reliable.
•Built and enhanced automation frameworks such as POM, Data Driven, Hybrid, and BDD with Cucumber & Gherkin using Selenium, TestNG, JUnit and Cypress, which helped reduce repetitive manual work and speed up regression cycles.
•Performed API and backend testing with Postman, Rest Assured, SOAP UI, and ReadyAPI, and wrote SQL queries in Oracle and MySQL to validate claims processing, eligibility checks, and payment workflows.
•Partnered with the ETL and data teams to test healthcare data pipelines, including Kafka messaging and large scale transformations, ensuring data integrity in patient records and financial transactions.
•Actively collaborated in Agile (Scrum) ceremonies sprint planning, daily stand-ups, and backlog grooming—to align testing priorities with business goals and development timelines.
•Supported CI/CD practices by integrating test automation with Jenkins and Azure DevOps, helping streamline deployments and improve release confidence.
•Tested mobile healthcare applications on both iOS and Android using Appium, verifying usability and functionality on real devices and emulators.
•Conducted different levels of testing functional, regression, smoke, UAT, and ad hoc while keeping a close focus on HIPAA compliance and data security requirements.
•Logged and tracked issues through JIRA and HP ALM, providing clear documentation and working with developers and analysts to resolve defects quickly.
Environment:
Selenium, Cypress, Appium, TestNG, JUnit, Cucumber (BDD), Postman, Rest Assured, SOAP UI, ReadyAPI, Kafka, Oracle, MySQL, ETL, Jenkins, Azure DevOps, Java, SQL, JIRA, HP ALM, Agile/Scrum.
QA ANALYST (Manual Tester) 03/2017 - 02/2019
T-Mobile Atlanta, Georgia
•Achieved a 20% efficiency boost through active participation in the complete SDLC & Agile process, aligning seamlessly with business requirements
•Performed manual testing of web and mobile applications, making sure billing, payments, and customer account features worked as expected and were error free.
•Created and executed test cases and scenarios for functional, regression, smoke, and UAT testing, ensuring smooth end to end workflows across telecom and finance systems.
•Ran SQL queries on Oracle databases to check data accuracy in billing records, payment updates, and account transactions.
•Worked with business analysts and developers to understand requirements, refine acceptance criteria, and confirm full test coverage.
•Participated in Agile (Scrum) activities such as sprint planning, daily stand-ups, and retrospectives, keeping QA efforts aligned with development progress.
•Logged and tracked defects in JIRA and HP ALM, provided clear documentation, and partnered with developers to resolve issues quickly.
•Carried out cross browser and cross device testing to make sure the applications provided a consistent user experience.
•Helped facilitate UAT sessions with business users by preparing scripts, coordinating test cycles, and confirming readiness for production.
•Ensured all QA efforts supported telecom and financial compliance standards, especially around billing accuracy and secure customer data handling.
•Documented testing activities and results clearly, providing traceability and sign-off evidence for successful releases.
Environment:
Manual Testing, Functional/Regression/Smoke/UAT, SQL (Oracle), JIRA, HP ALM, Agile/Scrum, Cross-Browser & Cross-Device Testing.
EDUCATION
B.Sc. in Computer Science from Khurasan University, in 2016