Customer Service Part-Time

Trunshella Williams

Authorized to work in the US for any employer

Exceptional skills in Remote Customer service fields, CDL, and Fast Foods Industry. Extreme job security and qualified fields applied.You navigate challenges with flexibility and a solutions-oriented mindset. I an use to adapting

to changing circumstances and finding effective solutions.I take initiative, act decisively, and focus on

achieving tangible results. This working style is characterized by a hands-on approach to tasks and

projects. I can actively work for any Employer across the USA.

Work Experience

Sales Associate(REMOTE PART-TIME POSTION)

Vector Marketing-

Illinois City, IL

November 2025 to Present

• Customer interaction

• Product knowledge

• Transaction of sale

• Customer service

PARTIME-PRN Customer Service (REMOTE PART-TIME POSTION)

Call Center Representative (PRN-WORK FROM HOME) TELECOMMUNICATIONS OUTREACH-Jackson, MS

October 2014 to 2020

1. REMOTE/WORK FROM HOME,MULTITASKING MULTIPLE PHONE CALLS/ALL CSR POSITIONS..

2. COURTEOUS GREETING FOR INBOUND CALLS/OUTBOUND..

3. ONLINE ASSISTANCE FOR CUSTOMERS

4. CHECKING EMAILS/ANSWERING CHATS/RESPONDING FOR RELATED JOBS..

5. 1099 CONTRACTED UNDER THIS COMPANY FOR ANY healthcare companies

6. Healthcare positions include-prior auth. tech, billing/claims, data entry

7. CONTRACT FOR LIVEOPS AND ARISE(REMOTE Call CENTERS)

8. Utilized: Most Medical Software,Soft Phones, Microsoft

Driver

Swift Transportation-

Memphis, TN

June 2020 to 2025

. OTR driver, regional

. 100% no touch freight

. Plan route according to schedules

. Perform pre -trip and post -trip truck, trailer inspection

. Accurate logs and records

. Compliance with safety relation and laws

Shift Leader

McDonald's-

Yazoo City, MS

February 2025 to July 2025

. Supervising employees during day to day operation

. Delegate tasks

. Train new hire

. Count register and safe

. Clean and sanitize machine

Manager

McDonald's-

Canton, MS

June 2024 to February 2025

. Oversee day to day method.

. Manage inventory of waste management

. Train for Leadership skill certification.

. Greeting and resolving customer conflict .

Supervisor

Canton Manor-

Canton, MS

June 2018 to February 2025

. Assigned task,

. Schedule work day,

. Day to day teaching clients how to live so they could function in society . . Ran drills for safety.

Driver

Gulf Relay, LLC-

Clinton, MS

May 2023 to January 2024

. Class A reginal

. ELD Log

. DOT requirement

. Pre trip and post trip truck and trailer

. Transflow Paperwork

. 100% no touch freight

Driver

Venture Express, Inc.-

Canton, MS

January 2022 to May 2023

. CDL A local

. Eld logs

. Transflow Bills

. 100% drop n hook trailer

. Pre trip and post trip on truck, trailer

PARTIME-PRN Customer Service (REMOTE PART-TIME POSTION)

Call Center Representative (PRN-WORK FROM HOME) TELECOMMUNICATIONS OUTREACH-Jackson, MS

October 2014 to 2020

1. REMOTE/WORK FROM HOME,MULTITASKING MULTIPLE PHONE CALLS/ALL CSR POSITIONS..

2. COURTEOUS GREETING FOR INBOUND CALLS/OUTBOUND..

3. ONLINE ASSISTANCE FOR CUSTOMERS

4. CHECKING EMAILS/ANSWERING CHATS/RESPONDING FOR RELATED JOBS..

5. 1099 CONTRACTED UNDER THIS COMPANY FOR ANY healthcare companies

6. Healthcare positions include-prior auth. tech, billing/claims, data entry

7. CONTRACT FOR LIVEOPS AND ARISE(REMOTE Call CENTERS)

8. Utilized: Most Medical Software, Soft Phones, Microsoft

Driver

CRST The Transportation Solution, Inc.-

Iowa

December 2019 to June 2020

. Class A OTR driver

. 100% no touch freight

. Pre trip and Post trip truck, trailer

. ELD Logs

. Transflow of Bills

McDonalds Crew Member/Manager

McDonald's-

Yazoo City, MS

July 2019 to October 2019

. Shift Leader

. Training of crew,.

. Count the cash register and safe.

. Details cleaning of equipment.

. Resolve conflict

Security Officer

Securitas-

Jackson, MS

September 2018 to January 2019

. Protect and serve at customers on site

. Job services were according to sites.

. Patrol premises

. Monitor security systems

. Enforce rules

. Inspect property

High school diploma

Yazoo City High School-

Yazoo City, MS

September 1994 to May 1998

High school diploma or GED

Commercial Driver's License (CDL)

Class A

Expires: July 2025

State: MS

Skills

•

Microsoft Office

•

Grocery store

•

Tractor-trailer

•

Relationship management

•

Microsoft Excel

•

Microsoft Access

•

Organizational skills (2 years)

•

English

•

Hotel experience

•

Appointment scheduling

•

Computer skills

•

Assistant manager experience

•

Freight

•

Tractor-Trailer

•

GPS

•

Commercial Driving

•

Caregiving - Caregiving experience (3-5 years)

•

Personal vehicle (delivery method)

•

Load & unload

•

Security

•

Communication skills

•

Driving

Certifications and Licenses

Leader shift training

July 2024 to Present

Driver's License

CDL A

Air Brake Endorsement

School Bus Endorsement

Contact this candidate