Customer Service Real Estate
Resume:
Malika Taylor
Sales Consultant
Sherman Oaks, CA 91411
**************@*****.***
Professional Summary
California Real Estate License
Life, Health, Accident Insurance License
Property & Casualty Insurance License
1. AHIP Certified
2. FFM Certified
Willing to relocate to: Pasadena, CA
Authorized to work in the US for any employer
Work Experience
Licensed Property and Casualty Insurance Agent
Allstate Insurance-Oregon City, OR
April 2025 to Present
Assist clients in selecting insurance products tailored to their needs. Educate individuals and businesses about coverage options for protecting their property, assets, and liability. Responsibilities included: Client interaction with establishing business relationships and personalizing policy recommendations and conducting regular policy reviews. As well as: Staying compliant with state licensing requirements, assisting with claims and creating strong marketing to generate leads and referrals. Success in this role requires strong communication, problem-solving, and organizational skills, as well as the ability to meet sales goals and deliver exceptional customer service. California Realtor
TruLine Realty-Los Angeles, CA
January 2021 to Present
Specializes in giving the ultimate customer service for clients who are in the market to buy, sell, invest or rent a home, condo, ADU, etc
Provide a marketplace for investors looking for their next home to rehab. Also Selling Luxury Real Estate
Life Insurance Agent
Symmetry Financial Group-Sherman Oaks, CA
January 2025 to June 2025
Protecting families with insurance policies such as: Whole life, Term Life, IUL’s, Mortgage Protection. Educating families about the benefits of having 401k’s, Roth IRA’s, and other Investment Options to help secure their financial futures.
Medicare Sales Agent
eHealth-Los Angeles, CA
July 2024 to March 2025
I help empower beneficiaries with health benefits and help save them money. I offer many options of Medicare plans: Medicare Supplement, Medicare Advantage, Prescription Drug Plans and other Ancillary benefits and ACA benefits.
2025 AHIP Certified
ACA Certified
Internet Sales Manager
Cadillac Pasadena-Pasadena, CA
October 2022 to May 2024
Top Sales
Provide great service.
Meet and discuss needs and financial analysis of customers desired vehicle. Great with Customer Satisfaction
Specialty Sales Team Member-1099
State Farm-Los Angeles, CA
November 2021 to October 2023
Generated qualified Auto & Life insurance leads.
Presented clients with cost-effective and comprehensive auto insurance options that were tailored to their specific needs.
Educated clients on Term and Whole Life insurance products that would secure themselves and their families future.
Jaguar Land Rover Los Angeles
Internet Sales Manager
April 2022 to October 2022
Top Sales, provide ultimate customer service, generate sales via warm and cold leads along with walk- ins, set appointments and provide the best car buying experience. Provide a needs analysis for customers to determine which of the luxury vehicles would best suit their needs within Jaguar and Land Rover brands.Demonstrate the technology and safety of their vehicle of interest. Present the best finance and lease options for their vehicle of choice.
Internet Sales Manager
Norm Reeves Honda Superstore-Cerritos, CA
August 2019 to April 2021
Focus on Internet customers needs to enhance their personal buying experience. Demo perfect match vehicle and present purchase menu. Build great rapport with customer and overall great sales experience.
Council of Sales Leadership: Sliver Status since 2018 Sales Consultant - Full Time
Culver City Honda-Culver City, CA
December 2016 to July 2019
Worked with customers via Fresh Up, Internet Sales, and also via Auto Alert in order to make sales for new and/ or pre-owned vehicles. Kept track of new customers via CRM. Helped customers via service and Auto Alert
whom qualified for the Upgrade program by taking them on demo drives of desired vehicles and agreed on pricing to move forward with the purchase sale
Radio Host
B106 Hip Hop and R&B-Chicago, IL
August 2015 to January 2016
6-10pm on Boss lady Radio
Discuss the latest topics in music and entertainment Mentor
Freelance-Chicago, IL
February 2015 to December 2015
Chicago's Freelance Media/Photographer Derrick
With Derrick as my mentor I have been presented the opportunity to cover Chicago's new upcoming music artists listening parties, and other Chicago events. Marketing Team
Def Jam Promotion-Chicago, IL
January 2015 to December 2015
Photographer/ Promoter
As the photographer and promoter for Def Jam I captured great moments during the WGCI's Chicago Summer Jam 2015 promoting Lil Durk and new music artist Elijah Blake. I also captured great footage for Def Jam during the Chicago Pitchfork Music Festival supporting Los Angeles new music artist Vince Staples. As a promoter we were responsible for making sure every fan received a gift such as screen printed shirts, album wall stickers, beach balls, water bottles, and more. In addition to taking pictures with fans and the products.
Server
Elephant & Castle
June 2014 to December 2015
Responsible for customers' orders and making sure they have a pleasant dining experience. Sales promoter and team player
Also serve large banquet groups, and wedding rehearsal dinners Radio Host
WCUG Windy City Underground-Chicago, IL
January 2015 to October 2015
Radio Personality
Providing great entertainment with the hottest topics around Chicago area including local, national and international news, sports, Chicago events, underground music, new music releases, celebrity gossip, interviewed hot new music artists, producers, and film writers. Social Media Editor
Chicago Word Newspaper-Chicago, IL
January 2015 to July 2015
Responsible for updating their social networks such as Facebook & Twitter with their latest news stories in addition to help building their marketing base. Assist clients
Preferred Family Healthcare-Jefferson City, MO
December 2013 to May 2014
Jefferson City MO
Assisted clinical mangers with assessing clients for services Providing 1:1 therapeutic counseling
Facilitating Social Skills group
Providing crisis intervention as needed
Assist clients with community orientation skills
Data entry and record keeping
Provide counseling and case management services
Skills are but not limited to
• Demonstrating a • Capabilities to com- Costumer Service friendly, professional municate to large Event Hosting and business-like groups as well as Final Cut Pro
demeanor one-on-one Journalism
• Excellent verbal and Additional Information Microsoft Word
• written communica- • Provide Community
Microsoft Excel
tions skills: services Alcohol
• Ability to multitask, On-Air Personality
Anonymous Jefferson
Reporting
meets deadlines, and City MO
work successfully in • Proficiency in data Social Media a fast-paced envi- entry/Microsoft Of- Sam Broadcaster
ronment: fice / various office Technical Producer
• Knowledgeable of related application Verbal Communication community resources Adobe Audition Video Production including health care Adobe Premiere
systems Audio Production
Social Work
Preferred Healthcare-Jefferson City, MO
December 2013 to May 2014
Education
Certificate
Illinois Center for Broadcasting
October 2015
Bachelor's
Lincoln University
May 2014
Bachelor's in Social Work
Lincoln University of Missouri-Jefferson City, MO
May 2009 to May 2014
Skills
• Guest services
• Typing
• Powerpoint
• Talent acquisition
• Google Docs
• Adobe Audition (2 years)
• Product demos
• Service writing
• Data entry
• Adobe Photoshop
• WordPress
• Microsoft Office (5 years)
• Valet parking
• Personal assistant experience
• Marketing
• Office management
• Phone etiquette
• Mentoring
• Pricing
• Basic math
• Customer service
• Computer literacy
• Inside sales
• Leadership
• Medicare
• Computer networking
• High-end sales
• Negotiation
• Final Cut Pro
• Cash handling
• Automotive repair
• Analysis skills
• Final Cut Pro (3 years)
• Social work
• Time management
• Hospitality
• Outside sales
• Interviewing
• Accounting
• Organizational skills
• Sales
• Customer Service
• Yardi
• Communication skills
• Computer skills
• CRM
• DocuSign
• Supervising experience
• English
• Customer relationship management
• Cash register
• Fair Housing regulations
• Upselling
• Photography
• Salesforce
• Property management
• Writing skills
• Serving
• Sales management
• Journalism
• Microsoft Office
• CRM software
• Dealership experience
Links
https://djyunglik.wordpress.com/
Certifications and Licenses
Real Estate License
Life and Health Insurance License
Property & Casualty License
April 2025 to April 2026
Auto, Home and Commercial Insurance Services
Driver's License
Contact this candidate