Customer Service Weight Loss

TRACEY BLEVINS

972-***-**** ************@*****.*** McKinney, TX 75069

Work experience

BANQUET CAPTAIN

The Sheraton Hotel, McKinney

•Managed and trained banquet staff.

•Worked with hosts of event to execute a successful event and maintain five star customer satisfaction.

•Excel in CI and Lightspeed programs.

•Ensured compliance with health, safety and sanitation standards in all banquet functions.

•Communicated effectively with management team regarding any issues that arose during an event.

•Developed and implemented strategies to ensure efficient operations of banquets.

March 2025 - June 2025

•Provided excellent customer service by responding promptly to inquiries from clients or guests at events.

WEIGHTLOSS CONSULTANT

Slim4Life Weight Loss, Plano

•Maintained a high level of customer service while interacting with clients in person and over the phone.

•Utilized motivational interviewing techniques to help clients overcome barriers to weight loss success.

June 2024 - Current

•Performed administrative tasks such as scheduling appointments and entering patient information into databases.

•Advised clients on strategies for long-term maintenance of a healthy body weight.

•Recommended specific nutritional supplements when appropriate for certain individuals' needs.

CATERING MANAGER

Elegance Ballroom, Plano

•Met with clients to outline desired goals and prepared quotes for overall catering costs.

•Handled catering scheduling, ordered food and planned events.

•Designed floor and table layouts, guest numbers and overall catering needs.

•Planned menus according to client needs and budgets.

•Handled catering design and decorations in accordance with the clients vision for their event.

OWNER/OPERATOR

Elegance Ballroom, Plano

•Managed day-to-day business operations.

•Consulted with customers to assess needs and propose optimal solutions.

•Trained and motivated employees to perform daily business functions.

•Evaluated suppliers to maintain cost controls and improve operations.

•Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.

August 2005

June 1997

PROFESIONAL BALLROOM DANCE TEACHER

Elegance Ballroom, Plano

•Taught and explained choreography by breaking down steps and demonstrating moves.

•Promoted creative expression to encourage students to explore dance as art and self expression through movement.

•Planned, prepared, and delivered lesson plans introducing students to dance techniques.

•Tailored each class to meet student needs and abilities and allow dancers to progress at comfortable pace.

June 1997

Education

CHEMICAL DEPENDANCY IN CHEMICAL DEPENDANCY COUNSELORLICENSED

Dallas College, Mesquite

COMPLETED COURSEWORK TOWARDSLIBERAL ARTS IN GENERAL STUDIES

Collin County Community College, Plano

Skills

Customer Relations Business Planning Staff Training Employee Supervision

Customer Relationship Management Operations Management Problem-solving capabilities Microsoft Word

Microsoft Excel Microsoft PowerPoint

Certifications

Tabc Food handlers

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