Quality Assurance Office Manager

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Christopher Montes

818-***-**** **********@*****.*** Van Nuys, CA 91406

Motivated professional with a commitment to top-tier performance. Strong leadership and motivational skills in addition to a focus on customer satisfaction. Maximize quality assurance through compliance with regulatory guidelines and training initiatives. Unwavering commitment to customer satisfaction, with the ability to build productive relationships, resolve complex issues, and win customer loyalty.

SKILLS

• Experienced in management

• Maintenance and Delivery work

• Ability to lift up to 70 lbs.

• Forklift

• Customer service

• Bilingual in Spanish

EXPERIENCE

OFFICE MANAGER/DRIVER

Kolor Koncept

North Hollywood,CA

November 2022 - Present

• Efficiently loaded and unloaded cargo from vehicles using forklifts, pallet jacks, and other equipment.

• Managed day-to-day operations of the office, such as ordering supplies, maintaining equipment and managing calendars.

• Created and maintained filing systems to ensure accurate record keeping.

• Adapted quickly to new technologies used for managing driver logs and tracking shipment progress.

• Ensured proper handling of hazardous material according to company policies and government regulations.

• Proficient in operating a variety of warehouse machinery such as order pickers, reach trucks, cherry pickers, dock levelers.

WAREHOUSE MANAGER

Green Coast Hydroponics

Encino, CA

August 2018 - Sept 2022

• Establish and maintain healthy relationships with new and existing vendors and customers

• Create Purchase Orders and Sales Orders for vendors and customers.

• Manage daily store deposits and trained/managed staff daily duties of handling the cash register, credit card payments, and end-of-day reconciliation of register funds

• Solved problems and resolved conflicts for team members and customers. STORE MANAGER

Go Green Hydroponics/Grow Life Inc

Encino, CA

August 2013 - August 2018

• Managed inventory levels by ordering stock as needed, tracking sales trends, and adjusting orders accordingly.

• Managed employee daily duties and supervised deliveries.

• Stocked and organized products in storage spaces and retail shelves.

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DELIVERY DRIVER

Sunwest Hydroponics

Canoga Park, CA

November 2012 - August 2013

• Drop deliveries at client locations, stock shelves, cashier duties, organize inventory, shipping and receiving.

• Maintained accurate records of deliveries and pickups, including customer signatures and itemized lists.

• Drove company vehicle on assigned routes to make deliveries to customers. EDUCATION

PHARMACY TECHNICIAN CERTIFICATE

Everest College, CA

Jan 2001

COMPLETED COURSEWORK TOWARDS

GENERAL EDUCATION

Los Angeles Valley College, CA

HIGH SCHOOL DIPLOMA

Van Nuys High School, CA

Jan 2001

REFERENCES

References available upon request

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