Information Systems Warehouse Associate

Heba Almasalmeh

• Hartford, CT ***** • ****************@*****.*** • 860-***-****

Education

University of Connecticut Storrs, CT

Major: BA, Cognitive Science May 2026

Relevant Coursework: BADM-3103-Business Information Systems, Statistics I, Statistics II, The Science of Linguistics, Cognitive Science, Cognitive Psychology.

Capital Community College Hartford, CT

Biology studies Transfer AA August 2021-Janaury 2023 Experience

UConn Library Hartford Hartford, CT

Library Assistant August 2023 – Present

• Shelve and organize library materials, ensuring proper placement and easy access for patrons, contribute to efficient library operations.

• Assist patrons in locating resources, answering inquiries, and providing general library support to ensure a positive experience.

• Manage circulation tasks, including checking materials in and out, updating patron records, processing holds, and maintaining accurate accounts.

• Utilize Excel to track inventory, generate detailed reports, and ensure accurate, up-to-date library records to improve data management efficiency.

• Team Collaboration & Project Assistance – Collaborate with three professionals to assist in various project tasks and contribute to developing solutions that improve efficiency.

• Evaluated project workflows, identify improvement opportunities, and recommend actionable solutions that streamline operations and improved collaboration.

Amazon Windsor, CT

Warehouse Associate - Fulfillment Center November 2021 – September 2022

• Assisted in receiving, sorting, and organizing inventory, ensuring accurate stock levels and efficient storage.

• Used scanners and warehouse systems to track products, update inventory, and ensure smooth operations.

• Pulled, packed, and shipped up to 1,000 customer orders per shift, ensuring 100% accuracy and timely delivery.

• Followed safety protocols, maintained cleanliness, and met daily productivity targets while working in a fast- paced environment.

• Identified process improvements to reduce errors and speed up order fulfillment. Leadership & Activities

Hartford Public Library Hartford, CT

Peer Mentor August 2024 – Present

• Assist students in adjusting to college life, focusing on time management, stress management, and academic success.

• Provide one-on-one guidance and connect students with campus resources to support their academic and personal growth.

• Lead workshops and discussions on navigating challenges, building resilience, and maintaining well- being.

Skills & Interests

Technical: Excel, Microsoft 365, Google workspace, PowerPoint, Canva. Language: fluent in Arabic and English.

Interests: Interested in data analysis, technology, and enhancing business processes. Committed to continuous learning and staying informed on emerging technological trends.

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