Customer Service Data Entry
Resume:
Faith Lee
Motivated and reliable student at Texas Tech University with strong customer service,
communication, and organizational skills. Experienced in fast-paced hospitality and service environments, including hostess, receptionist, and camp counselor roles. Skilled in scheduling, recordkeeping, conflict resolution, and collaboration. Demonstrated ability to build positive relationships with clients and co-workers while maintaining efficiency and professionalism. 2202 Mac Davis Ln
Lubbock, TX 79401
*****.******@*****.***
EXPERIENCE
KNN Nails & Spa, Lago Vista, TX - Receptionist
December 2023 - June 2025
- Processed customer parents by using cash registers or point-of-sale terminals according to company policies and procedures
- Scheduled appointments for clients, customers, and other visitors
- Performed data entry tasks on various computer systems accurately and promptly
- Handled customer inquiries and complaints, providing appropriate and timely solutions Camp/The Retreat at Balcones Springs - Marble Falls, TX May 2024 - August 2024
- Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings
- Maintained accurate records of all campers, including daily attendance logs, incident reports, and medical forms
- Cultivated effective relationships with campers, parents, and other counselors by utilizing active listening and dynamic intrapersonal skills
Captain Pete’s Boathouse, Point Venture, TX - Hostess/Runner May 2022 - September 2023
- Answered incoming calls with appropriate greetings and provided information about menu items or services offered
- Resolved customer complaints professionally while maintaining a positive attitude toward guests
- Performed opening and closing duties such as restocking supplies and cleaning areas.
- Managed reservations, waitlists, and special requests for larger parties/orders EDUCATION
Texas Tech University, Lubbock, TX - Bachelors
August 2024 - Current
Lago Vista High School, Lago Vista, TX – Diploma
August 2020 - December 2023
SKILLS
-Customer Service
Communication
-Organization &
Planning
-Time management
-Teamwork
-Recordkeeping
REFERENCES
Christina Rountree
Deanne Holoubek
*********@******.**.***
Nick Ho
LANGUAGES
English (fluent)
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