Customer Support Kitchen Manager
Resume:
******.*******@*****.***
Madison, SD
J/C
JEREMY CAUWELS
About
Hard-working and reliable with more than 15 years of experience working with people and keeping operations running smoothly. I’m comfortable answering questions, solving problems, and keeping accurate records, all while maintaining a smile.
Experience
Kitchen Manager
Stadium Sports Grill / Madison, SD
2009-2024
Created schedules to ensure enough staff are available to promptly and accurately serve customers.
Managed financial transactions, including sales reports, cash handling, and vendor billing.
Resolved customer concerns with professionalism.
Trained staff to ensure company methods and health codes to improve efficiency and reduce errors.
Built trust with staff and customers with accountability in a front facing customer business.
Bartender
The Lakes Bar and Grill / Wentworth, SD
2017-2019
Handled high-volume transactions with precision and accuracy.
Assisted customers with account tabs, billing adjustments and payment issues.
Built good rapport with many different customers to keep people happy and returning.
Organized and prepared beginning and end of shift reports.
Ensured customer satisfaction by communicating clearly and resolving issues promptly.
Education
English for New Media
Dakota State University
2008
English Education
Southwest Minnesota State University
2001
Skills
Customer support
Written and verbal communication
Attention to detail
Ability to collaborate effectively
Providing high-quality care and empathy
Quick learner and knowledge of computer related skills
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