Front End Customer Service
Resume:
Jordan Pohancek
**********@*****.***
*** *** ****** ** ******, IL. 60504
Education
Graduated Joliet West High School 2023
Cumulative GPA 3.75
AP Computer Science Principles 2022-2023
Line Cook, Mcdonalds
February 2021 - October 2021
Front End Cashier/ Salesfloor Associate, Jewel Osco October 2021 - March 2023
Entertainment Sales Associate, Walmart Supercenter August 2023 - March 2025
Assistant Front End Manager, Jewel Osco
March 2025 - Present
Work Experience
● Dressed and presented myself professionally while in company uniform.
● Handled customer service phone calls.
● Planned with department vendors.
● Remained friendly and open minded while teaming with coworkers.
● Was responsible for large amounts of money and high priced products.
● Handled managements keys from clock in to clock out of each shift.
● Built displays, planned end caps, and aisle features.
● Problem solved and remained open minded and patient while taking care of each individual customer’s needs.
● Always punctual and available.
● Checked expiration dates and temperatures of fresh food products.
● Regularly followed health regulations and proper wear when handling consumables.
● Gained knowledge and experience by remaining flexible and available with my hours and schedule to learn the departments within the supercenter.
● Proficient in computer skills, and computer based programs
● Handled feedback from management and constructive criticism to further improve my skills.
● Help customers with all needs
● Managed multiple associates at once, having them keep busy and work well while helping customers
● Managed desk jobs and handled money all day
● Handled safe counts and keeping track of money going in and out of the store
● Helped other employees with needs and situations with customers and technology
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