Salesforce Administrator Data Management

Neelam Kumari

Salesforce Administrator

Professional summary

Experienced QA Engineer in the consumer electronics industry transitioning to Salesforce Administrator. Leveraging expertise in process optimization and data management to enhance Salesforce functionality and user experience. Eager to join a dynamic team and positively impact business operations.

Organizational Experiences

Gyanarpan Academy - Salesforce Administrator

Noida, India (Remote)

12/2022 - 12/2023

• Create and manage user, license management, profiles, roles, and permission sets and sharing rules.

• Configure & customize Salesforce CRM to meet business requirements including creating custom objects, fields, records, tabs, page layouts, and record types.

• Enhanced Salesforce system efficiency by optimizing workflows, process builders, flows, and approval processes to automate business processes.

• Perform data management tasks such as importing, exporting, deduplication, and mass updates using tools like Data Loader and Salesforce Data Import Wizard.

• Achieved significant reduction in report generation time by customizing Salesforce reports and dashboards to meet specific departmental needs.

• Test and implement new features in a sandbox environment before applying them to production.

• Install and configure third-party apps from Salesforce's AppExchange.

• Stay up to date with Salesforce updates and new features from Salesforce releases (Spring, Summer, Winter).

APT ELECTRONICS PVT. LTD .

4/2018 - 12/2019

• Continuous monitoring of industrial electronics equipment.

• Quality testing for industrial electronics equipment.

• Measuring and performing various test procedure to maintain Industrial standard.

NEELAM KUMARI

+91-800*******

Hyderabad, TN 500089

https.//linkedin.com/swastikatiw

ari

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Skills

• User management

• Workflow optimization

• Salesforce administration

• Data management

• Project management

• Security management

Salesforce Credential

• 52,050 Trailhead Points

• 47 Badges

• 4 Superbadges

Academic Qualification

Gyanarpan Academy

Certificate: Salesforce

BIET

Lucknow

B.tech: Electrical, Electronics And

Communications Engineering

Final Grade: 64.62%

2006

UP Board

12th

Projects

• Real Estate Management App (Salesforce) : Developed a Salesforce- based real estate management system designed to streamline the process of managing properties, clients, agents, and transactions. The goal was to provide an efficient platform for tracking property listings, managing client interactions, and automating key processes. Disclaimer

I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above- mentioned particulars.

2004

UP Board

10th

Languages

Hindi

English

English

Personal Details

Date of Birth: 14-DEC-1988

Nationality: Indian

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