A Team Customer Service

October to present

October **** to March ****

Simyra Flowers

Birmingham, AL 35206

+1-205-***-**** • *******@*****.***

Objective

I am a young, multi-talented, ambitious woman seeking a new career. I've been self employed for a few years now but i'm ready to join a company with deep ties within the community and that I can move up in over time. I am a very reliable, ambitious, kind and non-biased person. I believe that I am a people person, a fast learner and a team player. So if given the chance I would be great asset to any employer! I have an open availability and ready to start ASAP! Work Experience

Hostess/Server

Cracker Barrel

Greet customers with a big smile welcome them to the establishment. Ask how many is in their party find somewhere to seat them also ask for preferences. Grab enough menus and silverware and guide the guest to their table inform them of their server and the specials. And back to the host stand. As a server u greet customers and get their drink orders get drinks served and give them time to choose. Put the food orders into the computer. When food is ready prep with sauces breads etc and serve. When guest leave clean table for next customers. Keep the area I’m serving in tidy and clean including floors make sure tables are wiped down.

Hair Stylist/Lash Tech

Independent Self Employment-Birmingham, AL

Provided exceptional hairstyling services to clients, ensuring their satisfaction and repeat business

Stayed up-to-date with the latest trends and techniques in hairstyling through continuous education and training

Consulted with clients to understand their desired hairstyle, offering professional advice based on their hair type and face shape Maintained a clean work area at all times to ensure a safe and hygienic environment for both staff members and clients

Created customized hairstyles that complemented clients' features and enhanced their overall appearance

Applied individual eyelash extensions to clients, enhancing their natural beauty and achieving desired looks

Educated clients on proper aftercare techniques to maximize the longevity of their eyelash extensions

June 2016 to October 2019

April 2013 to May 2016

January 2012 to March 2013

August 2008 to May 2012

Bartender

The Diamond Club-Brighton, AL

Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment

Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety regulations

Efficiently handled cash transactions and accurately processed payments using POS system

Managed inventory levels by monitoring stock levels, placing orders for supplies, and conducting regular audits

Provided exceptional customer service by engaging with guests in a friendly manner and anticipating their needs

Bartender

Kittens Gentleman's Club-Baton Rouge, LA

Same descriptions as previous bartending work experience. Hostess

Buffalo Wild Wings-Baton Rouge, LA

Greeted and welcomed guests upon arrival, providing a warm and friendly atmosphere

Managed guest seating efficiently, ensuring optimal use of available tables and minimizing wait times

Effectively communicated with servers, kitchen staff, and management to coordinate seating arrangements and maintain smooth operations Provided accurate wait time estimates to guests, managing expectations in a professional manner

Maintained cleanliness and organization of the host/hostess station, creating an inviting first impression for guests

References

Education

High school diploma

Mckinley Senior High School-Baton Rouge, LA

Other Activities

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