Customer Service Data Entry

Wendy Hunt

Kent, Ohio *****

Cell: 330-***-****

***********@***.***

I am continuing my career as a Junior Escrow Officer along with my teamwork abilities to help your Title company grow and achieve its goals. My attention to detail and overall performance have been rated excellent by previous employers. I am also available for any Data Entry/Receptionist jobs or something outside the Title business if needed. I have several years doing those jobs as well and I always want to keep learning and growing.

WORK EXPERIENCE Golden Eagle Title and Escrow February 2025-October 2025 Transaction Manager and Junior Escrow Officer

I was responsible for ordering seller mortgage payoffs and any lien clearance needed to clear title as well and balancing the HUD/CD with the lenders. Communication with all real estate agents and all parties involved including the Attorney General, Child Support, etc... Also reviewed the loan package for mistakes or corrections needed prior to the documents being signed. Issued title insurance policies after the Closingand answered the phones all day long. I am good at customer service since I'm very personable and love to help these parties with one of the biggest changes in their lives.

Transaction Manager and Junior Escrow Officer March 2020-February 2025 Fireland Title Group, LLC- Wadsworth, OH

I am responsible for ordering and preparing documents, verifying property tax bills, researching the title is clear while ensuring the contract paperwork is correct and avoids delays. I have good communication with all parties including lenders, Real Estate agents, buyer and sellers. I enjoy balancing the CD and HUD statements and I am still willing to learn and grow. Applying my data skills with organization, dedication and customer service is a priority for me. Escrow Title Reviewer and Policy Coordinator January 2014 – April, 2018 Omega Title Insurance Company - Stow, OH

I was responsible for reviewing loan packages and issuing title commitments. After verifying all information for accuracy, details and correctness, I issued Lender and Owner policies for our clients, including both residential and commercial accounts. I was responsible for issuing checks for funding and recorded all instruments and performed customer service and additional office tasks as needed.

Independent Nanny and Caregiver July 2008 - March 2019 Provided in home care to two young children for the Hornick family, Cranberry PA. Provided in home care for an elderly parent coping with dementia, Alzheimer’s and end of life. Provided remote care and support as a healthcare and durable power of attorney for a patient with multiple sclerosis.

Escrow Funding Specialist March 2004 – June 2008

Old Republic National Title Insurance Company - Akron, OH My primary responsibilities included: the disbursement of escrow funds by ensuring and verifying that all closing instructions had been followed and all exceptions to the title had been cleared. I ensured and entered Housing and Urban development settlement statements, closing instructions and validated all documents for accuracy in compliance with State and Lender requirements for closings. I reconciled, balanced and disbursed all checks and wires for loan funding. I reviewed loan packages, commitments, taxes, and lender instructions on all loans and verified that documents were recorded and invoiced accordingly. Document Preparation Associate March 1999 – March 2004 Order Entry Specialist, Typist, and Trainer

Old Republic National Title Insurance Company - Akron, OH I was responsible for training employees on how to provide services through service calls, order entries, post closings and document preparations. I was part of the service team that provided support to all of our departments. I prepared and reviewed all legal documents for closings along with calculating and verifying all terms of the loan including modifications for borrowers in foreclosure. I entered all orders for appraisal, default, settlement services and production. I also recorded all security instruments and verified that the chain of title was clear, in compliance with all RESPA policies.

Data Entry Verifier April 1995 – March 1999

Sage Computer - Akron, OH

Administrative Assistant for Chief of Surgery July 1990 – April 1995 Falls Surgical Group- Akron, OH

Herbalife International Independent Distributor June 2008-Present Omnitrition Independent Distributor June 2015- Present EDUCATION Bohecker’s Business College- Akron, OH 1984-1985

Accounting Certification

Crestwood High School- Mantua, OH

Diploma with honors

Specialist skills in the areas of:

Escrow, Order Entry, General Ledger Accounting, Journal Entries, 10 Key Data Entry, General Ledger Reconciliation and completed ALTA (American Land Title Association) land title course and certification

Technology skills in the areas of:

Typing, (80 WPM) Ten-key, (20,000 KPH) Windows 98, Windows 2000, Windows XP, Microsoft Word, Excel, Excel XP, Office XP, Office 2003, Kodak Scanning software, Visioneer Scanning software and Inventory Control, Qualia and ProForm software. Microsoft Outlook, etc.

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