Customer Service Data Entry

LB

LANIQUA BATTISTE

*************@*****.*** 340-***-**** St. Thomas, VI 00802

To acquire a position in a progressive public or private organization/company which will continue to challenge and enhance personal/professional development, and allow me to become a valuable asset to the team. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Fast learner. Computer literate, skilled.

Technical support

Troubleshooting hardware

Software installation

Helpdesk ticketing

Customer service

Communication skills

Data entry

Problem solving

Remote support

Ticketing systems

Omnisystems Inc. St Thomas, VI

Helpdesk Specialist

11/2016 - 03/2025

Provide technical support to users, troubleshooting hardware, software, and network issues, and serving as the first point of contact for IT-related problems, ensuring minimal disruption to operations, creating and solving trouble tickets etc.

Just Complete Security ST Thomas, VI

Marine Security Officer

01/2015 - 06/2015

Moniotor incoming and outgoing traffice with vehicle, check for appropiate identification, log vehicle in the log book, write incident reports, close up. Wireless Choice St.Thomas, VI

Customer Service Representative II

01/2009 - 04/2012

Phone Services, Dispatch workers to customer location, log customer information in Excel spreadsheet, Program and Troubleshoot equipment. Voice/Answer Xact New Rochelle, NY

Customer Service Representative

04/2008 - 10/2008

Phone Services for various answering service such as doctors, lawyer,hospitals and radio dispatch for tow trucks. Four Winds Plaza Corp. St. Thomas, VI

Administrative Assistant

09/2007 - 04/2008

Filing. Phone Services, Account Receivable, Bank Deposits. Prepare Statements. etc.

L&G Auto Parts Amalie, VI

Sales Person/Customer Service

12/2006 - 05/2007

Customer Service Rep.

Dept of Education - Business Office St.

Thomas, VI

Data Entry Clerk

06/2003 - 08/2003

Entering document on the system, filing document, making copies. Summary

Skills

Experience

Department of Human Services St.

Thomas, VI

Data Entry Clerk

06/2002 - 08/2002

Entering documents, faxing document, answering telephone. Ivanna Eudora Kean High School VI

Diploma in Gen. Ed/ Basic and Advance Computer Repair Ashworth University GA

Computer Information Management

Yvonne Fenton, 340-***-****, Business reference known for 15 year(s) Ian Tomlinson, 703-***-****, Business reference known for 9 year(s) Latarsha Fuertes, 340-***-****, Personal reference known for 26 year(s) Education and Training

References

Contact this candidate