Technical Support Customer Service
Resume:
Kimberly R. Littleton
Pineville, LA 71360
Phone 318-***-****
E-mail: *******************@*****.***
OBJECTIVE: I want to utilize all opportunities that are afforded to me in order to further my career.
EXPERIENCE:
03/18 to Present Social Security Administration Alexandria, LA
Hearings Customer Service Representative
* Processing Claims
* Case Input
* Investigating Issues
* Provides legal and technical support to Judges; Decision Writers & Co Workers
* Case Development
* Collection of medical evidence
12/14 to 03/18 Social Security Administration Alexandria, LA
Senior Case Technician
* Case Work up
* Scheduling
* Scheduling travel
* Provides legal and technical support to Judges; Decision Writers & Co Workers
* Case Development
* Collection of medical evidence
8/12 to 12/14 Social Security Administration Alexandria, LA
Case Technician
* Scheduling
* Scheduling travel
* Provides legal and technical support to Judges; Decision Writers & Co Workers
* Case Development
* Collection of medical evidence
12/10 to 8/12 Custom Financial Solutions Alexandria, LA
Accounts Receivable/Accounts Payable/Collections
* Business to Business Collections for multiple businesses
* Accounts Payable for multiple businesses
* Accounts Receivable for multiple businesses
* Accounting research for multiple companies
* Customer Service
* Outsourcing
8/08 to 12/10 Ace Title Company Alexandria, LA
Closing Coordinator/Notary/Closing Agent/Office Administrator (Company Closed)
* Office Management/Payroll/HR
* Preparation of Legal Documents
* Pre & Post closing of mortgage loan packages
* Investigate/research title defects
* Review abstracts
* Rental Property Management
* Compliance/Final Audit
* Scheduling
1/06 to 8/08 Town & Country Mortgage
Louisiana Title and Closings, Inc. Alexandria, LA
Operations Manager/ Loan Originator/ Title Agent (Companies Closed)
* Office Management including payroll, bookkeeping, hiring employees/evaluations
* Preparation of Legal Documents
* Compliance
* Brokering of conforming, USDA, VA & Non Conforming mortgages
* Applications, verification, processing, & closing processes
* Marketing
* Customer Service
7/04 to 1/06 New Direction Mortgage, LLC Alexandria, LA
Loan Originator (Simultaneous employment with Ace Title) Company Closed
* Origination of Mortgage Loans
* Processing Mortgage Loans
7/04 to 1/06 Ace Title Company, LLC Alexandria, LA
Escrow Assistant/Office Manager (Simultaneous employment with New Direction)
* Office Management/Payroll/HR
* Reviewing Abstracts
* Preparation of Legal Documents
* Closing Mortgage Loans
* Scheduling
* Accounts Payable
6/01 to 7/04 Town & Country Mortgage, Inc.
Louisiana Title and Closings, Inc. Alexandria, LA
Office Manager/Processing Manager/Loan Originator
* Office Management/Payroll/HR
* Compliance
* Preparation of Legal Documents
* Origination/Processing Mortgage Loans
* Scheduling
* Computer Administrator
* Accounts Payable
3/98 to 6/01 Real Mortgage, LLC Alexandria, LA
` Loan Originator/Processor/Auditor
* Compliance
* Origination/Processing Mortgage Loans
EDUCATION: 1993 to 2005 LSUA Alexandria, LA
Business Administration
QUALIFICATIONS:
*Proficient in HACPS, CPMS, DGS, eView, EDCS, PCOM, Microsoft Word, Microsoft Excel, Microsoft Outlook, MS Teams, Skype
* Office Management; Supervisory Skills
* Customer Service
* Investigative Skills
Contact this candidate