Customer Service I Agent
Resume:
PROFESSIONAL
SUMMARY
WORK HISTORY
ROBERT LM JONES
MIAMI, FL 33138 321-***-**** *************@*****.*** Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
FEBRUARY 2025-CURRENT
Personal Lines 20-44 Insurance Agent Not Employed Miami, FL Built strong relationships with clients through consistent communication and excellent customer service.
•
Responded to customer calls swiftly to resolve issues and answer questions.
•
Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
•
Maintained high standards of customer service by building relationships with clients.
•
FEBRUARY 2022-CURRENT
Life Insurance Agent Equis Financial Group Miami, FL Maintained high standards of customer service by building relationships with clients.
•
Provided coverage option information to assist clients in protecting assets.
•
Explained advantages, features and disadvantages of various policies to promote sale of plans and boosting overall sales.
•
Attended continuing education courses and workshops to gain additional insurance industry knowledge.
•
JANUARY 2015-CURRENT
Realtor Sales Associate The Keyes Company Miami Beach, Florida
Advised and informed prospective clients on current market activities and conditions.
•
Compared recently sold area properties to determine competitive market prices.
•
Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
•
Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
•
EDUCATION
AFFILIATIONS
• Negotiated, facilitated and managed real estate transactions. Wrote listings detailing and professionally highlighting property features to increase sales chances.
•
JUNE 1996
Baroque Music
Indiana University Bloomington, Bloomington, IN
Alpha Phi Alpha Fraternity, Inc
Florida Association of Realtors
Contact this candidate