KM
KASSANDRA MIRANDA
*******************@*****.*** 562-***-**** West Covina, CA 91792
Demonstrate strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Great communication skills
Collaboration skills
Patient
Good at working in fast past areas
Great at working with others
Motivated to achieve customer satisfaction
Bilingual
Front desk management
Sales floor operations
Inventory management
Team leadership
Problem solving
Multitasking
Residence Inn by Marriott
FT Front Desk
06/2024 - Current
Check guest in and out
Print out all our reports
Make sure we have enough rooms for the arrivals we have that day Call maintenance if a guest is having a issue in the room Communicate with my team and keep them up to date with any changes Provide guest with toiletries if they forgot any
Answer any phone calls
Make modifications to reservations
Sally Beauty Supply
FT Beauty Advisor
06/2023 - 03/2024
Have customers sign up for the loyalty program
Assist customers when they need help finding hair, face, or nail products Train new employees
Pack BOPIS orders
Build their baskets
Checking customers out while also running the sales floor Help customers find what product best works for them Open/ close the store
J. Crew
PT Cashier
06/2023 - 03/2024
Make sure everyone knows about the sales
Help out in the fitting room
Have everyone sign up to receive emails
Check customers out
Open and put away shipment products
Put up signage
Take out the trash
Summary
Skills
Experience
Open/ closing procedures
Old Navy
POL Manager
05/2022 - 06/2023
Greet all customers coming in
Making sure shipment, markdowns, and signage is done Check customers out
Get customers to apply for our credit card
Make sure our customers are satisfied
Package our ship from store
Recover the clothes that is out of place
Keeping everyone focused and holding them accountable Law Offices of Freeman and Associates
Assistant
05/2021 - 03/2022
Fill out clients paperwork
Organized legal documents at the courthouse
Schedule appointments for clients to sign necessary documents Provided court translation for clients when required. Resolved client inquiries related to cases
El Pollo Loco
Cashier
01/2019 - 03/2020
Keep drawers within proper limit
Make sure food was passed out in a timely manner
Deliver good customer service
Promote new meals
Meet daily sales goals
Open and close registers
Resolve complaints promptly and professionally
Mayfair Highschool Lakewood, CA
Highschool
06/2021
Phlebotomy Training Specialists Los Angeles
Phlebotomy Training in Phlebotomy
English and Spanish
Education and Training
Languages