Administrative Assistant Customer Service

*** *. ******* ****** ****** KS, *****

*********@******.*** 308-***-****

Sydney Dodd

Professional Summary

Administrative assistant with a robust background in multitasking and problem de-escalation, honed through diverse roles including corrections officer and dietary support in long-term care. Demonstrates proficiency in Microsoft Excel and Word, coupled with strong customer service and time management skills. Eager to leverage mechanic skills and a collaborative approach to enhance team efficiency and support organizational skills.

Employment History

Norton Correctional Facility

• Administrative Assistant June 2022- March 2023

• Scanned paperwork that inmates filled out and uploaded to digital file. Provided administrative support to staff and management, fostering a collaborative environment that streamlined daily operations.

• Implemented efficient filing systems, enhancing document retrieval speed and ensuring compliance with regulatory standards.

•Worked as a correctional officer March 2023- Aug. 2025 Dietary

•Worked at a long-term care facility Dec. 2021-Jun. 2022 Cashier

•Worked at hardware store 2021

•Worked at grocery store 2019-2020

Education

2015-2020

Norton Community High School

2020-2021

Northwest Kansas Technical College

Skills

Mechanical Skills (Beginner), Microsoft Excel (Beginner), Microsoft Word (Beginner), Customer Service (Skillful), Multitasking (Experienced), Problem de-escalation (experienced), Time Management (Experienced).

References

Jim Kennedy, Northwest Kansas Tech College 785-***-****), Madison Stewart 970-***-****), Stefanie Rutherford Norton County Hospital 785-***-****), Mattison Rhea, 785-***-****) Additional Information

Extra Curricular

•FFA-6 years

•FBLA- 2 years

•SADD- 1 year

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