Data Entry Customer Service

Skiphula M. Lee

n 916-***-**** )n *************@*****.***

Professional Summary

Dedicated and versatile professional with experience in office administration, customer service, and healthcare support. Skilled in secretarial and managerial tasks including scheduling, payroll, data entry, inventory, and client relations. Over 3 years of caregiving experience with strong interpersonal skills and a proven ability to handle sensitive situations with care. Seeking an opportunity to contribute to a team-oriented environment while continuing to grow professionally.

Core Skills

• Office Administration & Clerical Support • Data Entry & Record Management

• Scheduling & Payroll Processing • Customer Service & Client Relations

• Healthcare Support & Insurance Verification • Inventory Management & Project Coordination Professional Experience

Medicare Customer Care Representative

Aerotek, Inc. – Blue Shield of California Nov 2021 – Mar 2022

• Assisted Medicare members with insurance policies, copays, and referral requests.

• Scheduled provider appointments and resolved patient concerns.

• Supported pharmacy and prescription-related inquiries to ensure timely care. Front Desk / Host

Dave & Buster’s – Fairfield, CA Apr 2021 – Oct 2021

• Managed cash transactions, including sales of power cards, wristbands, and food purchases.

• Supported opening procedures, including setting up the establishment, scheduling interviews, and filing paperwork.

• Provided friendly, efficient customer service in a high-volume environment. Office Assistant

Squires Lumber Co. Inc. – Suisun City, CA Apr 2020 – Jun 2020

• Managed calls, scheduled transportation, and coordinated staff communication.

• Assisted with payroll dispatch, data entry, and inventory management.

• Organized safety meetings and prepared new-hire packets. Medical Assistant Extern

Wellness Care Center – Fairfield, CA Jun 2016 – Apr 2017

• Supported front and back office operations including scheduling, filing, and faxing.

• Verified insurance, collected documentation, and managed patient phone calls.

• Assisted in maintaining accurate patient records and administrative efficiency. Education

• Orion High School – Fairfield, CA High School Diploma

• InterCoast College – Fairfield, CA Medical Assistant Program

• Sacramento City College & Cosumnes River College – Sacramento, CA Criminal Justice (In Progress)

Contact this candidate