Data Entry Specialist

Shalom Ene

678-***-****

***********@*****.***

Kingston, GA

EXPERIENCE

Firstsource Solutions— Data Entry Clerk

**/**** – Present

-Enter, verify, and manage data related to technical issues, tracking resolutions and documenting trends for analysis.

-Review, interpret, and validate complex operational data to identify patterns, improve efficiency, and deliver actionable insights.

-Collaborate with facility teams to recommend process best improvements, overcome challenges, and enhance effectiveness.

-Research, assess, and document new technologies to help support system enhancements, digital solutions, and efficiency. Pacific Western Bank — Data Entry Analysts Lead

07/2020 – 02/2024

-Oversaw daily scheduling, payroll tracking, and operational data for staff, while ensuring accurate records and appointments.

-Maintained digital and physical administrative records, ensuring accuracy, compliance, and timely reporting operations.

-Created targeted marketing materials and managed social media accounts to support engagement and brand awareness. SKILLS

-Data Entry & Records

Management

-Accuracy & Attention

to Detail

-Scheduling & Calendar

Coordination

-Documentation &

Reporting

-Workflow

Optimization

-Confidential

Information Handling

-Customer & Client

Support

-Zendesk

-Help Desk

-Insurance Verification

-HIPAA

EDUCATION

B.Sc., Accounting and Data

Management

Godfrey Okoye University, Nigeria

(2011 – 2015)

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